Oak Furnitureland

I had this absurd experiences from the OFL delivery team!! The furniture came with the big box, which attempted to take inside. Clearly this box wont' go inside the property. While they taking this back it wasn't passing my main gate and broken my main gate.
Also, the team was speaking on the phone found very unhelpful. Eventually I found them giving misleading information, speaking lie.

OFL - need to look at this sort of poor management of delivery.

all - please think carefully before make any order.

Never making the mistake of ordering at Oak furniture land. The delivery has been postponed 3 times and now it has been 4 months already and they have given us a new time slot 2 weeks later saying the delivery people are too tired to deliver today (wow!). How about deliver it tomorrow then? Aren't we priority customers than the ones scheduled for tomorrow or day after? Guess they believe in "we'd rather upset one customer than many others". Why lose many when we can lose just one customer right? Okay how about some compensation then? No they have no policy for compensation. Please pray we get the delivery soon because we are living in our house with just a mattress! I wonder if they'll pay for physiotherapy bills because my back is completely broken!! All the best to anyone who orders furniture at Oak furniture land. Honestly, not worth it!

Over the last few years I've done my whole bedroom with the Detroit range and my entire living room with the Brooklyn range. The Brooklyn range is fantastic, quality, well built, looks good. The Detroit range LOOKS great, but is pretty cheap in terms of build quality. But overall, I'm really happy (other than their shocking delivery staff) with everything and delivery times were fine too.

Don’t order from Oak Furnitureland. My sofa has taken over 8 months and still no delivery in sight. If you want a sofa you can actually use, order elsewhere.

Terrible terrible experience! I ordered a recliner sofa, bed sets, tv unit and a display cabinet in July 2022. The order was supposed to arrive in Sept and it has been delayed 4 times already now. It has been 5 months now. Still not in sight. the TV unit is said to be broken. I have no bedroom furniture nor a sofa in the living room! Ridiculous customer service. The delivery people are delaying the order as per their choice because they are underpaid and the sales people have no option but to sit and wait if it will ever get delivered. Very disappointed. Big promises but zero deliveries. Never going to step into that place ever.

Staff were friendly and helpful, not pushy salespersons. Good range of sofas, chairs, and tables (and other furniture). Range of delivery options at reasonable prices. Entrance and ground floor - wheelchair friendly (not sure if lift to 1st floor).

Worst customer service I have ever experienced. It's the 4th time they postponed the bed delivery we bought 3 beds and delivered 2 after a few delays and now for 3rd bed we are waiting since August'22. Then Dec 22 then 3red Jan (Today) and now they are saying for 13th January. Once sold they don't give a **** about customers. Never recommended. Stay safe everyone and buy at your own risk.

They have really nice expensive sofas. Quality is top notch.