Oak Furnitureland
Unit C1, Fosse Park S, Leicester LE19 1UT, United Kingdom
3.5
192 reviews
8 comments
HRVC+WW Leicester, United Kingdom
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Monday: 9–20
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–18
Sunday: 10–17
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–18
Sunday: 10–17
I got given a delivery date, so I cleared my room been sleeping on the floor up until a week before it’s Due I get told it’s been delayed. I go to the store to find the reason and agreed to deliver my bed and wardrobe in a week and they Chester draws at a later date. Delivery day comes and all I get is my wardrobe.
UNTILL we sat down at the computer terminal and paid, infact the sofa ordered in June 2022 will not be ready for delivery till OCTOBER 2022, the uplifting comments from the sales guy soon, fell into disappointment.
To add fuel to the fire, we received a text advising the sofa would be ready Tue 26th July 2022 between 8.30-11.30AM.
Waiting on the day around 10.00AM i noticed an email arrive on my mobile phone advising, sorry we made a mistake, and the sofa would not be delivered in this time slot or indeed any time soon....
When i called customer services, as you would expect a generic response apologising.
Disappointing, upsetting and when you don't have a sofa to sit on in your new house, very annoying, be aware of this company and their procedures, its not all about big shiny store with big smiling staff, it can all come tumbling down.