Leather By Design

Very poor service, paid just under £1400 for 2 lounge units we were advised that they could be wall hung or placed on the floor, when they were delivered they came with no provision to place on the floor as they didn't come with legs like the sample on display in the shop. They agreed to make some legs for us, we waited about a month when we contacted them they said they had been busy. Another 3 months on and we have heard nothing. I have now found out these units are of chipboard construction not what I think is £1400 worth.

A very interesting place with a very friendly welcome. Not the cheapest place but you pay for quality and they definitely have that. Might be returning sometime as they can make some items as you would like them. A big thumbs up

Beautiful store. Lots of elegant and classy furniture. Staff very helpful without being too pushy. We have shopped there for years

Very. Good. Service from. Start. To. Finish. Even. The. Main. Man. Bent. His. Back.!!! Very. Impressed the. Work. Carried. Out. Was very good. The. Repair. Was. Unnoticeable. Not. Bad. Considering. Chair. Is. 30 years. Old

From start to finish fantastic service… went into store a couple of months ago staff were extremely helpful (not pushy) and nothing was too much trouble, kept me posted with delivery dates etc
Delivery service was above and beyond, the two gentlemen set up the sofa super quick and were very polite and courteous. Drivers were very mindful not to hit/scratch anything and left my room tidy.
Very very happy customer!
Thank you LBD

Absolutely fantastic service from start to finish. The quality of the furniture is outstanding and looks amazing in the newly built extension. Nigel was brilliant from point of sale, Dave and the team of fitters were excellent on the scheduled delivery day. The experience with them was so hassle free that after having a shambolic service from Sofology (in which they dropped our sofa, awful customer service and a general CBA attitude) I have purchased a new sofa from Leather by Design and they have even been good enough to loan me one while its being made. I will definitely be recommending LBD to my friends and family. The whole ethos of the business is fab.

Beautiful place. Has some wonderful settees an dining furniture worth a look not cheap but amazing quality .

Great company I've been delivering there for over 7 years and they are all so friendly