Shell

Nothing bad to say about this petrol station. Staff are very approachable . Got jet wash amazon locker for your parcels. Convenience store, air and water

I have used this petrol station for more than a decade and only buy Shell Nitro petrol for both my car and motorcycle. The staff have always been friendly and professional except when I filled my motorcycle up last Friday the 13th of May. On this occasion when paying the cashier, whose name was Kumar, he was hostile and when I looked displeased he shouted through his PA system “do you have a problem” in an aggressive manner when leaving. It was a most unpleasant experience and I will be making a formal complaint to the branch manager and to Shell’s head office where I have long established contacts.

Always useless. Parcel machine is always down and they straight up refuse to help you, please take your petrol station off the yodel website for drop off and pick up of parcels if you can’t provide the service. This isn’t the first time I’ve had an issue tried to collect my parcel a couple of weeks ago and the man was so rude and kept saying they didn’t have it even though I had the barcode to show it was at that store. I’ve also seen other people have had the same experience - AVOID.

Worst petrol station in the whole of England

Night shift staffare mostly rude and do not behave properly with customers and ignore customers

My house is only 200 feet away from this gas station, but I prefer to choose another place

There has always been some issues but now it’s far worse, certain staff charge you for lottery and scratch cards for themselves! I get a receipt EVERY time just because of this fraud and the staff doing it the most was dealt with and fired rather quickly after numerous customers caught him although now some months later he is back sooooo clearly the company doesn’t care and now customers are treated like thieves if you go when the wrong person is working you will not be allowed inside and if you have a fair amount to buy the staff are aggressive and rude they don’t listen constantly bringing the wrong items and get angry and very rude with the customer for wanting to purchase multiple items…. Will never go here again after so many discrepancies in a row such a shame as We have used this for many items not just petrol

Got petrol today & tried to get my car washed. Was told that the car wash is broken.
Funny thing was, that the moment another car just got in and was being washed. When I asked about it. I was told Madam this & Madam that … something about delivery and the car wash being closed till 7pm … I was there about 2pm.
So not sure why to lie about the car wash being broken??? But not surprising, because in here they lie about things very often. About deliveries. About broken car wash. So this is the last time I used their services …

Dropped a parcel off and the guy serving was so rude. I was the only customer in the shop and all he had to do was scan a barcode. I couldn’t believe how peeved off he was!

Horrible experience. I accidentally parked a car there to collect a parcel and it literally took 2 mins but the manager was very keen to take pics so that a ticket can be issued to me. Since then I stopped using the Shell petrol pumps altogether. I used to have a loyalty card which I have cancelled as well.

Shell, you have lost a customer for lifetime.