Bp

Been put off filling up here. All the staff are nice apart from one elderly worker that is always grumpy & takes it out on customers.. You’d think his work is such a punishment the way he treats people & talks to them, I wouldn’t recommend even smiling at him..

Horrible service! I had to give back a parcel (please follow steps on picture) that instruction were do not bring a pack or print label on email. When arrived there I was asked to do it. Even thou I was following instructions. I had no package finally, the member staff that denied me to accept label and item as per instructions from Hermes dropp off. So we are requested no to prepare and then have to do all here. I am so busy and I manage my time accordingly and i thought just peint label put there and dropp off to memeber staff they will do the rest.

However they don't next time i think I would have to be a staff member and a customer. One day we are paid yo buy and have to do everyting..... and accounts of its own business.

Absololutely Ridiculous!

Recently I mislaid some valuables . I retraced my steps to the BP at Tilgate and with the help of Eni (who worked there)I managed to solve the problem , as she checked on the video system for me . I was impressed by her very helpful attitude . She is definitely a credit to the team who work there

the shelves are always well stock up the staff behind the counter are polite and approachable when they serve you .

The fabulous staff was navigating each car to get quickly to the fuel pump in this fuel shortage time, which made the queue move very quickly. And of course the lovely staff are always well inviting with a smile, very kind and always eager to help. More important for me is the shop inside is always clean and tidy.

I came to fill up fuel and the owner of the store was very kind to me , we had a nice conversation. Big range of options, food drinks , American sweets even they have a Hermes Drop off. Recommended

Huge well done to the staff at the garage during fuel shortage. Only queued 15 mins and very well organised. Had a great member of the team at entrance directing you to specific pump number. No panic, no stress. Thanks to all involved.

Due to there app not releasing a pump I used it normally and paid in store and left. About 5 minuted later £92 paid for the next vechile via app after being assured as the pump didn't realise nothing could go through by staff. A month later and they still can't be bothered to reply to customer services so I can get a refund. Absolutly disgraceful