ESSO MFG LEITH HILL
A24, Horsham Rd, Dorking RH5 4QU, United Kingdom
3.9
211 reviews
8 comments
5MHM+6V Dorking, United Kingdom
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no apology!! that was the absolute last time i am going to go there.....the worst customer service i have EVER come across!!! so disappointing as i work in retail myself and i would never treat a customer the way these guys do!! maybe some training would be helpful or a staff cull!!
I was not aware that children can't stand next to you when you fill up petrol. I used to do that with my grandad and so just wanted to do the same with my daughter now that she is 6.
The attendant came out and started shouting at me, saying "you are a driver, you should read all signs" pointing to list of rules about 2 feet above my head. He continued his rant to which I was left in shock and my daughter a little scared.
I will not be going there again.
No, fuel only. To top it off he then pointed at the 24 hours sign and said "not everything 24 hours, only fuel" and laughed at us. Will not be using again.