Bp

“Extremely Rude Staff ”
I am terribly disappointed to the staff [ Name on the Badge "Thomas" ] served me.
we go to this petrol Station nearly 7 years and spent more then £250 - £ 350 P/M for the petrol. Never had a problem with other friendly and wellcoming staff.

I was waited nearly 6 min just behind the car shown in the picture ,then I went to the counter and asked the staff ( Mr Thomas) does he knows anything about this car , cos I need fill up some gas.
In replied , he said go other way and reverse to the petrol station come to other machine , as per my knowledge practecing this is totally Illegal.

Then I asked him can you find the driver to move the car please! He started to shout at me, why I am not listening what just he said , Its his car he can park anywhere if he wanted cos he is the manager.
But it misleading constantly the other drivers too , looks like someone is using this machine.

I never had this experience before to fill the fuel like this , shown in picture.

This guy make the driver reverse to petrol station.

Tried to put air in my tires but the machine wasn't working. It was taking air out of my tires instead of putting it in. I asked the little guy with the angry face behind the counter to help me. He said I had to push really hard on it so it can pump up.. Obviously that's not how it's supposed to work but he didn't want to admit that it had a fault. Anyway, after a few minutes of trying and asking people to help. I asked the little the man behind the counter again for some help and he was so rude to me, you would have thought that I broke the machine the way he was speaking to me. I spent £3 trying to pump up 1 tire but only got £1 pound back from the little angry man. He told me to take my car that had one flat tire and find somewhere else to go. I haven't had such rude service at a petrol station let alone by a really little man behind a counter. A bit of advice if he reads this, learn to meditate and get all the anger out before going to work, Especially at half 7 in the morning. Miserable people get nowhere in life. Trash service.

Is the worst petrol station in all london stopped there to get coffe and water and recived ticket
I usually visit this petrol station as I live round the corner And both my vehicles I was filling there but never again and really rude and unhelpful stuff
If you want your coffee to cost £60 go there, me never again

Try to avoid having deliveries sent there, they don't process them properly and staff are extremely rude. He literally rolled his eyes at me when I asked a question, and insisted I find my own parcel amongst the huge pile of others.

Staff useless(manager). do not use vacuum cleaner because it same like their stuff(manager), just wasted money.

Avoid this petrol station, they are operated by scammers!

I used their vacuum facilities to clean my car, surprisingly once I finished, my car wasn’t starting - never happened that to me before with this car.

I tried to check under the bonnet if I could see the fault, but without tools I couldn’t do anything, so I went to ask the guy behind the till if I could leave it there while I was going to my home to get some tools- which is only 10 min walking from there -, he was fine with that and he even borrowed me some paper and a pen to write down a note to leave it on the windshield.

10 minutes later I arrived with my toolbox, fixed the fault and I left. A week later I got a fine from them for leaving my car unsupervised, even if I asked their member of staff for permission and this was agreed!! Specially important the fact that they attached with the penalty charge photos of me at the street (not in the petrol station) leaving it,coming back with my tools, getting in the car…all quiet creepy and defo any of the pics including the note I left or of me trying to fix my car. Btw, I tried to dispute it by explaining my situation and their response was, you should have contact the operator (which I thought I did by letting the member of staff know) or contact a recovery company ( ironic I didn’t do that as I know how to fix my car and preferred to save some money and time…).

Anyway, a shame for them as I was filling up twice a month my 2 cars there, so they’ve lost some long term money as I won’t ever go back again. In case of doubt, don’t stop more than 5 min in this petrol station, you never know if you will get fined!

Terrible service. Broken air pump released air from my tyre instead of filling it up. The till attendant had the cheek to say I did not know how to use the machine when their air pump is broken! Can't believe BP hands out its forecourts to any old clown.

Avoid Avoid Avoid I brought something in the shop a Costa coffee and parked my car away from the pump so I didn't restrict customers and sales filling up and got a £60 parking fine this is so wrong after using contributing to there business! PLEASE Read ( BP will leave a comment below contact customer care don't waste your time it's a franchise and they offer no help! Motofuellimited is the company which are not taking no phone calls at the moment how ironic boycott this garage and hopefully it will eventually shut down and become a competitor!