Shell
Stanborough Rd, Welwyn Garden City AL8 6XA, United Kingdom
3.3
64 reviews
8 comments
QQVQ+7M Welwyn Garden City, United Kingdom
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The staff was very polite, I bought jet was for 9 minutes and after 15 minutes I described to not to wash my car , asked to refund my money, the give it to me , thanks for good service
Their card reader seldom works, leading to multiple payment attempts having to be made, with the consequent waste of time for the customer.
Once when paying with card, the contactless reader didn't work, so the cashier asked me to insert the card and use the PIN. I did that and got confirmation on the reader. A few days later, the guy claimed that I didn't pay, whilst to the best of my knowledge, it was all good. Very embarassing and weirdly behaving staff. I won't set foot there ever again. Stay away.