Bp

Today I was in Monkton garage and my child was standing with me at the pump. Not operating it or doing anything other than standing next to me.

The assistant decided that he was not going to allow me to get petrol without putting him back in the car.

My child is disabled. He can't be left in the car on his own and even if he could he is under the recommended age to legally be left in the car.

I won't be returning to Monkton and we use it daily for 2 cars! Bang out of order. I've worked in a petrol garage for years and there is absolutely no law that states my child should be left in the car while I use the pump. I think you should re train your employee on the laws because no where in scottish law does it state that a child should be left in a car while you fill it up!

Service at BP Monkton was excellent today, came in after work and even though the staff were busy they were extremely polite and quick with service. Dave signed me up to a BPme reward card and told me about all the benefits! Will definitely be back!

Great shop, great hot food and great toilets, but for the last 18 months there have been two EV chargers out of service. I'd stop here ever day if the chargers worked!

Great to see the EV chargers are now commissioned. Excellent shop with friendly staff. 5 stars when there are more chargers than fuel pumps!

Great service I was even allowed to stay overnight in my truck lovely friendly staff will definitely comeback when in area 🙂

Nightshift staff who are oblivious to customers waiting for 10 minutes to be served then added to by shutting off pumps after authorising because it’s cash only and you’ve not used the cash machine before getting fuel.

If anyone can prove it is possible to obtain a worse toastie anywhere, I'd be prepared to eat my own face. Avoid this place as if your life depends upon it, but if you have to visit, perhaps for petrol, for the love of Christ do not consider buying a toastie. There are many things I regret in life but nothing, not one thing, comes even vaguely close to the misery I still feel due to the catastrophic failure of judgement which resulted in me buying a toastie here. God, I wish I could just turn back the clock. If only I could atone and scrub all associated memories... Why? Why did I do this?

I remember when this was a fuel station.
2 customers in front of me no fuel first guy coffee than a lady with a basket full of shopping.
As a result everyone with fuel to pay for stopped.
If you are creating a cafe/ supermarket in your FUEL station at least give the option to pay at the pump.
This is pure greed from BP.
2 people stacking shelves ( chatting) & 2 people serving, which stops whenever someone orders coffee or food.
3 empty tills, come on BP either look at staff numbers or training.