Kirkby Health Centre

There is only one doctor there and he is rude and unprofessional, doesn't seem to care and has a poor opinion of his patients. The rest are locum doctors and are polite.
Receptionists are polite, depending who you get, some are not and try to fob you off.
My opinion is to AVOID this practice at all costs.
Try Kirkby Community primary care centre on Portland Street. They are much nicer.

Lests start with the good.
Dr prabu is lovely, listens and is through and understanding. One other doctor I saw was through but was so panicked and a little dramatic he scared me, made me think I was in medical trouble.

Now the bad.
Up untill recently the receptionists have been ok. But just recently they seem very short on the phone. They sometimes make you feel you should be ashamed for calling. One receptionist was boarding on being moody with me, and pushed me into having to explain my perspective of why I wasnt happy, about being told I have to ring back at 1pm (it was 1259. Then rang agin 1 minute later and she said all appointments were gone, you must ring tomorrow thats all wr can do. All I got was a lecture of how I cant call untill 1 and the appoinments go. To be fair this is fine, its not their fault especially when doctors are on holiday, but there's less short and moody ways of speaking to patients.

Dr prabu is so rude.... I'm on long term sick disability issues.. Lumbar stenosis. Osteoarthritis in my hips and knees... I requested a sick note and he rang me... Told me I'm wasting government's money... I need biatric surgery as I only have back ache because I'm overweight... I have crumbling spine. Damaged spinal cord. Bulging discs and trapped nerves

Attitude after Attitude had enough of this Surgery informed Doctors of rude reception staff thier is two in particular the young girl who has just started is really Good shame she has to work with the other two so misserable slam phone down mess you about tell you to ring at 8.30 to talk to Doctor if you ring 1 min to early they are nasty say you have rang to early and when you ring at 8.30 engaged?then when you do get through ask for your mobile number so Doctor will ring you slam phone down again and Guess what no one rings peolple like this dont Deserve a job if thier that fed up with it Leave and do us all a Favour

Very rude receptionist who raised her voice at me when I told her I couldn't do the times of the appointments. Gave her times I could do, which is weeks in advance of when I needed the appointment, and told I could never get an appointment at this time... Very rude, and not listening to anything you say

Very happy with the service.Very joined up care and Dr Hussain was very informative and helpful.

The care I have received in just a few months has been fantastic. From the receptionists who are ready to help to the Doctors that really want to get to the bottom of what’s happening. A brilliant health care centre, I would recommend.

I won't say everything is perfect (where is!), but I've found Dr Prabu to always be understanding and conscientious. If you are seeking trust in a Dr, then I'd be happy to confirm that is probable here.