Platters Slate
springvale mill, 20, Waterside Rd, Haslingden, Rossendale BB4 5EZ, United Kingdom
4.3
380 reviews
8 comments
PM29+J4 Rossendale, United Kingdom
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Monday: 9–12
Tuesday: 9–12
Wedneasday: 9–12
Thursday: 9–12
Friday: 9–12
Saturday: 9–12
Sunday: Close
Tuesday: 9–12
Wedneasday: 9–12
Thursday: 9–12
Friday: 9–12
Saturday: 9–12
Sunday: Close
Worst customer service. I wasn’t happy with my order that turnt up looking nothing like the image on their website. They finally agreed (after back and forth emails being ignored) to send back for a refund. I ordered 24th Nov 2022 and I returned my order paying for the postage myself and they received it on 17th Dec 2022. Had no response from them. I have emailed so many times and I’m just being ignored. Phone lines no one answers. Reading reviews looks like I’m not alone. Shambles of a company.
He is telling he refunded money on his reply, but he is a liar and called few times, he says few different things. Google should review his reply as it contains loads of rubbish. !!!!
In his reply he apologies, and mentioned he is yet to receive my refund. This is a completely lie. when called he accepted he received the clock back before he reply to my review. when called he says different things each time. Google please review his reply and ask him send a proof of refund otherwise his reply should be removed!!