The only entrance to the hotel is a narrow and steep staircase, impossible to negotiate for senior or impaired folks, the tap water came at 30 degrees minimum in the shower, the mobile AC unit was not connected to the exterior so rejecting as much hot as cold air in the room. Not recommended unless a madly in love couple that won’t mind anything but each other
Tom Chown314 days ago
Keen to recapture a wonderful stay many years ago, sadly 15 years later the cafe’s closed, so no breakfast with accommodation and the hotel is looking tired.
Poor decor, an uncomfortable old mattress and an en suite that is in need of modernisation and a good clean to remove the smell of drains.
The location is very central, which brings with it late night revellers shouting and singing in the street into the early hours, and on a Saturday morning we were awoken by the sound of scaffolding as stalls were erected for an Art Market that day.
X10Bagws222314 days ago
Entrance was super narrow and twisty making carrying suitcases and bags after a long journey very difficult and awkward. Reception, when we found it, was grim and receptionist extremely disinterested and monotone, lacking in any great welcome. Whole place is creaky and tired. Very complicated system of narrow stairs to find room….positively dangerous! No assistance offered during the entire stay….no interest in our stay from staff at all. Room was very basic and disappointing. Dirty -spills on walls and skirtings…bathroom desperately in need of a good scrub and re tiling, lamp shade ripped and torn, not replaced. Huge great ugly air conditioning box by window, noisy and smelly. Great thick pipe leading out of window to hold it open! Not even a full length mirror in room. Very hot and not fresh smelling. Needs some bright and welcoming touches….no time or effort spent. Bed was wobbly and old, mattress soft and unsupportive, my back ached for 3 nights. Nothing good to say about this place, I wish I’d stated elsewhere, had I known how miserable and unappealing it was. The grande finale was having a call to inform us the window cleaner was on his way up to do the windows whilst we were getting ready for our day out. Oxford is the most incredible city….such a shame the Buttery doesn’t do the place any justice at all! This place DOES NOT deserve the four star rating it has been awarded in any shape or form. Take heed.
Nilesh Sahita344 days ago
Location is excellent - right in the middle of Oxford city center. Staff are friendly. However, the rooms are very small. Lack of loft and having to take stairs with heavy luggage can be problematic. No room service available.
Sofya Polyanskaya1 year ago
I arrived late and was promptly checked in and offered help with taking my bags into my room. I could get a good night's sleep and check out quickly in the morning. I was able to leave my bags in the hotel during the day before I departed from Oxford.
The room was big and neat. I appreciated the kettle, tea/coffee, milk, and cookies. The bathroom had shampoo, conditioner, body wash, lotion, soap, towels, hairdryer. The bedsheets were pleasant.
Bedside table lights had cold light halogen lamps that I found unpleasant.
Andrew Wood1 year ago
Great location and a lovely spacious, clean room and en suite. Fabulous shower!
Couple of niggles - the paintwork could have done with a touch up to freshen the room, and tv signal was ropey. Just very minor!
Oh, and there's never enough of those tiny milk cartons for a cuppa in the evening and the next morning - two per cup required!
Nipuni Odara1 year ago
The stay was very relaxing. I was at the Deluxe Double room, and everything was great. The room was lovely and it had tea/coffee supplies and a kettle, and also a hair drier. The bathroom was very clean and pleasant and the little bag of toiletries were great, even the shampoo and conditioner was great on my frizzy and curly hair. (I usually don’t trust the hotel shampoos on my hair but this time I didn’t pack my daily shampoo as my backpack was heavy). The room was pretty much soundproof and the mattress and the pillows were great. I slept very peacefully and got up very refreshed.
Adrian hannam2 years ago
The location is perfect, right in the centre of Oxford. The staff were nice and the room was okay. If it was rated as a 3 star hotel I'd have been impressed, but it's not a four star
Poor decor, an uncomfortable old mattress and an en suite that is in need of modernisation and a good clean to remove the smell of drains.
The location is very central, which brings with it late night revellers shouting and singing in the street into the early hours, and on a Saturday morning we were awoken by the sound of scaffolding as stalls were erected for an Art Market that day.
The room was big and neat. I appreciated the kettle, tea/coffee, milk, and cookies. The bathroom had shampoo, conditioner, body wash, lotion, soap, towels, hairdryer. The bedsheets were pleasant.
Bedside table lights had cold light halogen lamps that I found unpleasant.
Couple of niggles - the paintwork could have done with a touch up to freshen the room, and tv signal was ropey. Just very minor!
Oh, and there's never enough of those tiny milk cartons for a cuppa in the evening and the next morning - two per cup required!