Amber Valley Gymnastics Academy
Business Park, Unit 3 Asher Ln, Ripley DE5 3SW, United Kingdom
4.2
14 reviews
8 comments
3H6R+HJ Ripley, United Kingdom
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Monday: 13–14
Tuesday: 9–11
Wedneasday: 16–21
Thursday: 16–21
Friday: 16–21
Saturday: 9–15
Sunday: Close
Tuesday: 9–11
Wedneasday: 16–21
Thursday: 16–21
Friday: 16–21
Saturday: 9–15
Sunday: Close
She had a happy time in the 4-6 year old class, when she turned 7 she had to be moved up to the 7-10 years class. From the moment she got in the class she was made to feel unwelcome by the other girls, all older.
She has been bullied every week, crying and clinging to me before she goes in, one particular older girl I witnessed smirking at her friend when she ran to the door, crying, to find me.
Really horrible stuff. Of course the teacher “hasn’t noticed anything”. Sadly, my daughter said she really didn’t want to go anymore so I emailed AVG to ask them to stop my d/d from their end I then detailed exactly what had been going on and why we were no longer going to attend. I highlighted exactly what was going on in that class and the need for them to be aware as I didn’t want it to happen to anyone else moving up. Their response?
Nothing. I even sent the email again in case they missed it. Nothing from them. Not even a ‘sorry you feel you want to leave’.
No apology for the way those classes have made her feel.
So much for their zero tolerance bullying policy and for them to not care, to not even deem it worthy of a response is beyond reproach.
My heart breaks for her, it was something she looked forward to every week and in the end was frightened to attend and knocked her confidence because of some nasty girls who took pleasure in targeting her.
We had already decided we weren’t going back as it had been ruined for her, what made me so angry was the radio silence from the academy. Not even a courtesy response. That’s how much they value their customers.
Please think twice before entrusting your child to this gymnastics company. There are others in the area.