171 Hair & Beauty

Attended for a cut and blow-dry.
Ultimately, I had a very negative experience whilst at the salon (1/5) and complained directly via email. This complaint was dealt with promptly and I was called by the owner who apologised profusely for the experience (hence the 2/5 rating). I was given £8 off my haircut which doesn't really make up for the experience, but I did appreciate the apology and the assurance that steps will be made to improve. The owner invited me back to the salon, but I have no intention of returning.
If nothing else, my visit to 171 Hair & Beauty was a good reminder that it isn't all the cut; but also about how the people, the service and the experience make you feel.

Had my hair cut and coloured yesterday by Corinna - amazing! She turned a frizzy brush into something elegant and dynamic. Also recommended for hair by Lianne, and waxing by Louise. A lovely friendly spa with services just as good as in the West End and better value. Recommended.

Awesome experience in this salon with super friendly staff. Corina did an amazing job with the colour, she was very patient and kind listening how I really wanted my hair. I will come back!

I booked an appointment for hot wax and specified this in my phone call. Changed my dates around because they didn't have anyone to do it on my chosen date. I was running 5 min late and called and informed the staff. When I got there, they told me they haven't got time to do hot wax because I was 5 min late. I thought this was very rude and poor customer service. They didn't note when booking I wanted a hot wax and made an error. There was no apology for this. Should they have noted that I needed a hot wax they would have been prepared. However they kept blaming me for being late. Been here a few times and will never go back again after such disrespectful customer service. The staff are not attentive at all.

Nilu is the best waxer I've ever seen - no pain for what is usually excruciating! She is also friendly and warm so I felt relaxed. I will definitely return.

I had a recent cut from the lovely Andrejs and I couldn't be happier! My hair is curly/very fluffy so sometimes proves difficult to work with, but he had no trouble at all!

I definitely recommend Andrejs and the salon's services very highly.

I did the hair balayage with Giuseppe. I'm very happy with the final result. I love my hair. I did the eyelash lift and manicure with Olga too. Amazing job! They are very professional, I will definitely come back

Giuseppe the hairdresser done my hair very well and Olga was really good with my wax I am really annoying about it. I wanted to treat my self after this long quarantine and they satisfied all my request very happy definitely coming back.
Thank you guys soo much... The best