The Hair Studio

I am a nurse. So the fact that I found time off to finally get my hair done was a godsend. But low and behold, I got a call in at 12pm for the next day which overlapped my hair appointment. Unfortunately I had to call the hair dresser to cancel my appointment and the manager had answered. Well, I've never been spoken to so disgracefully in all my life! What an awfully horrendous woman!
I explained and apologised to her that it was because nurses are on call outs, and her response to that was 'I don't care, how about you go away and I'll be charging you a cancelation fee!
First, I had never been told of a cancellation fee when I booked the appointment. And secondly, I absolutely appalled that she thinks she can talk to people the way she had to me! No one her business doesn't appear to be doing very well. Disgusting woman!

Laura is amazing. I had not used the salon until recently. For my first visit she opened early to do my hair which was so lovely her. Great advice and styling on colour and cut. Blow dry sensational. Fabulous local gem.

Lovely staff. Polite and caring. Attention to detail. Consultation on colours and styles.

I went to The Hair Studio, Well Hall after seeing the glowing reviews on a local FB group. Laura is brilliant and certainly knows her profession. I had had a disastrous haircut in Tenerife and although not a quick fix, Laura was thorough, super patient and got it back on the right track. The salon is friendly and welcoming and I would totally recommend!

For me? Worst experience ever!
It’s the second time I go to this shop. The first time I did like the outcome that is why I came back but this time it was awful! My wasted £122 pounds
I explained clearly how I wanted my hair and it doesn’t look NOTHING like it! I know that black hair it’s hard to work on but if you can’t do something you be honest and don’t do it and I’d happily leave!
I asked for some red highlights and to cover the roots. In the end The roots weren’t covered at all and you barely can see the red lights, only little bits of it. I called up the shop and the owner Laura let me come back to redo the roots but when it was suitable for her! I had to miss 3 hours work which is another £40 for me and spend on transport to get to the shop.
I am not a person that likes confrontation or fighting so I just kept myself quiet because I did feel a heavy energy when I went back there today plus when I said I couldn’t see no red the owner said that she wouldn’t do it for free? I was a bit lost but ok… after all this she made me leave the shop with my hair basically wet?! Dried it for a few minutes and that was it! In this cold weather? What kinda treatment is this? I paid £122 plus missed my 3 hours work and in transport for my hair to be looking black with some little shades of red/ brownish in the light? To me it’s ridiculous, I won’t be coming back and surely won’t recommend to anyone after this second visit, I am actually so disappointed because I did enjoy the first time I went there!

And also, I think it’s very unprofessional to be talking about your colleagues in their back and in front of customers.
I wish you all the best in your 12 years business but to me it was absolutely a nightmare!

Very happy with my hair cut by the lovely Young lady called Nancy. Everyone you works there was very professional and polite and have booked a follow up appointment.

Very professional, great with kids. Friendly staff and convenient for local cutting. They also cut for men not just ladies.

10 out of 10.great service.respectful lovely people nancy thank you so much i love my new hair.manager was lovely and young girl also.thank you so much