Route 66

The absolute worst place I have ever ordered from. DO NOT USE!!
Freezing (and i am lenient, this was stone cold) food. Chips missing, Milkshake missing. Ordered at 4 for delivery at 5, called numerous times told driver was 5 mins away. 45 mins later driver arrived, hurried away. Called restaurant and the manager laughed down the phone. Said they were way to busy to send more food- they could not guarantee a refund. He told us we lied and the food was hot and nothing was missing- why would we lie about 2 portions of chips and 1 milkshake? This was a £55 order!! He put the phone down on me, and I have contacted my bank who have been most helpful and will take the payment back as soon as it clears. AVOID at all costs, there are MUCH better takeaways than this in the area!!

Ordered 3 milkshakes and a popcorn chicken kids meal and jalapeño poppers. We called the first time about 45 minutes after ordering (they are a 3 minute drive from the house) and we were told that due to an accident the road is blocked but our food is ready and is leaving now. Called again 20 minutes later. They said that the food is on the way. They then called us and asked if we were number 34 we explained that’s the wrong door number, they told us that it was not our order anyway and they don’t know where our order is. We then called again 10 minutes later and they told us the order is on the way. 10 minutes later still nothing and we called again (by this time my 1 year old and 2 year old were crying because they were so hungry and we made . this clearthen received no answer. We called continuously for the next 20 minutes with no answer. I then sent a text message to ask if we will at least be receiving the food so I can get my children from food elsewhere. I received a text back saying ‘2 mins’ we then received our food 1 hour and 45 minutes later. To their credit they gave us 2 portions of extra fries, however the chicken popcorn kids meal was a very dry chicken fillet piece cut up. The jalapeño poppers were mozzarella sticks and the Oreo milkshake and ferrero Roche milkshake were walls ice cream with such finely blended chocolate/Oreo pieces that you couldn’t even taste it. They lied during the entire experience then just avoided our calls. Would definitely avoid them, will never be ordering from them again - you will note similar negative reviews.

Food is AMAZING, So happy it’s open again, Staff have always been great, never had a bad experience, would highly recommend.

Really Happy route66 is back after long time and I’ve ordered the food is outstanding as always so happy to see route66 is back lovely food lovely customer service…

Terrible delivery service . I ordered my food 2hours ago and I still haven’t received it. The restaurant number doesn’t work . This is unacceptable.

Worst experience ever. Delivery took an hour and a half even though we are 5 mins away. Never ordering from them again.

I ordered from this restaurant for the first time and I really enjoyed the food. Delivered on time definitely ordering again

The burger I had was very nice I would definitely try it again