Good Burger And Steak

Ordered and paid, waited 90 minutes before calling several times. No answer. 30 minutes after that they closed. 30 minutes after closing time still not heard from them. It’s now 30 minutes pasted midnight, my money has gone out of my account, I’m starving and cannot order from anywhere else as “Gud Burger” has my money and if I did have the money the other places are closed now. Very disappointed and annoyed with this place

Customer service is so bad at this place it’s ridiculous. Food is average and pretty tasteless.
Would not recommend.

Used to love ordering food from here, as the burgers were really nice, but now I think it's disgusting how they have upped the prices, and having to pay for items to have on your burger, haven't ordered from them since they have done that

I like their burgers and especially the jalapeno cream cheese side but that is all the positive that I can say. Their website is managed by a company that is dissolved so they can't manage bugs. Their phone operator can hardly speak English, rude and far from being customer friendly. They refuse to confirm anything in writing including cancellation of the order or refund and I just hope that they will refund the order that they have not delivered today as they refuse to confirm that in writing. Not sure what happens if the refund does not happen and I need to contact them with no evidence about what happened.

Grim. Waited over an hour and a half for the food to arrive (45 mins late).. the burgers were all wet on the bottom, sides were cold and ended up throwing the lot in the bin. Having spoken to the restaurant a couple of times on the phone, they refused a refund and Just Eat ended up compensating me out of their own pocket. Avoid this place at all costs!

I'm a man who appreciates Ironic humour, however to call this place Good burger is like calling catching a covid a health choice or swimming in the North sea in January, pleasantly exhilarating. Everything from this food store is the cheapest possible produce stuck together in a damp bun and presented in a way that suggests you are a prisoner of war in an old Vietnam movie. The only thing missing from the painfulness of this experience was the bamboo shoots inside by fingernail trick. Frankly you would rather have bamboo shuved under your fingernails than to eat the stench they call a good burger. That's the kind of assault you need to be ready to receive if you are brave enough to buy food here. My Grandfather fought in Burma. If you were injured they would leave you behind with a bottle of water and two bullets in your gun. The first bullet was for an enemy the second was for yourself. I'd rather go through that then eat here again.

absolutely disgusting, me and my partner ordered food from here, after the delivery time was pushed back to nearly 2 hours after initial order, the food turned up (via a just eat rider) in an over packed ripped soggy bag both burgers looked like the were just thrown together and were soggy and dripping with grease or water, the chips (which we didn't order) were anemic and looked like they had been boiled rather than fried and the onion rings were cold. upon ringing the stor I was told that if I didn't like it to call just eat to get a partial refund (which we are pursuing) I then decided to walk to town to return to food and get a replacement, but after a heated conversation with the 'manager' I left empty handed. I was told that the quality of the food was fine and that plenty of people have it and don't complain.. will never be ordering from here again or pizza go go as the customer service stinks and the staff are oblivious to what good food truly is 0*

WAS a great place to order. Came back to try it again after a year! Horrible.