Dear Simon, Thankyou so much for your patience, knowledge and sheer hard work with our project. Some people advised me to buy online but the service and expertise you provided, simply could never be matched online. Buying furniture for about 20 doors was no easy task for someone like me who has no knowledge about these matters but I was “hand held” through the whole process. Very reasonable prices, great choice, quality products and a no quibble refund for any unused goods at the end. A great shop with really great staff!
Steve Folland120 days ago
Excellent product (couldn't find the drawer handle I was after anywhere else) - but also service. When I contacted their customer service when struggling to pay online, they replied immediately and they sorted in a quick, friendly way over the phone.
L P213 days ago
Purchased a sliding fire door system for the kitchen. Customer service over the phone was brilliant and got the system delivered to my door in 48hours. Great communication allowed for me to plan ahead and make the work as easy as possible.
Recommended.
Mandy Holmes1 year ago
Excellent products and service, very efficient. Thank you.
TheRecruitmentGuy2 years ago
Just terrific. Many years of exceptional service and advice from Simon & the team. NOT the cheapest - but do you REALLY want to go to B&Q only to regret it. Tremendous choice. Very professional. Nothing fazes them. Now online and in Harlow. Thanks guys. Graham Martin
Alison Shamwana2 years ago
Fantastic customer service. Jeremy couldn't have been more helpful, offering great advice before purchase and answering all our questions during installation of the pocket door kit. I would not hesitate in recommending this company.
Paul Dixon2 years ago
The single best business I have dealt with when refurbishing two homes. The service is incredible and the products are excellent. The courtesy and professionalism I receive when I go there is second to none – and they never let me down. Got the job done brilliantly again for me today, thank you.
Carole Smyth2 years ago
Ordered beautiful hidden door handles for our internal folding doors. Unfortunately they didn't fit, so I returned them and was instantly refunded. Excellent service, would use again.
Customer service over the phone was brilliant and got the system delivered to my door in 48hours.
Great communication allowed for me to plan ahead and make the work as easy as possible.
Recommended.
I would not hesitate in recommending this company.