Superdrug
Unit 28, 339-341 Wells Rd, Knowle, Bristol BS4 2QB, United Kingdom
3.8
25 reviews
8 comments
CCMM+Q6 Bristol, United Kingdom
Location reporting
Claim this location
Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 9–17
Sunday: 10–16
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 9–17
Sunday: 10–16
Great offers in store, Plenty of choice on various health and beauty products.
They have an excellent range of make up, and a small range of aftershave and perfume.
There is a bit of everything here, so anything health and beauty relates you can pick up here at a great cost!
The shop is always clean and tidy and the shelves always are well stocked.
Who's responsible for staff shortages? Who's responsible for delays? Not the customer.
Not to mention the manager having an attitude asking me aggressively if she can help me and if I want to step outside - that is not customer service and that is certainly not how you treat people who are on chronic medication for mental health conditions and more.
This is not the first time that its been shut early either, it is a constant problem, there is a recurring pattern here. And management is sub par at best. Telling me to go get my medication from another pharmacy from now on.
They were completely unwilling to help anyone before me in the que also. There was an elderly gentleman who needed help and they literally said "well there's nothing we can do for you, best go to Lloyd's" even though the old man was referred to superdrug. By far the worst experience I've had coming to this pharmacy and it's not the first bad experience either.
Both management and staff need training. What kind of manager gets aggressive with customers? I'll be escalating this as per consumer rights.