N J E Heating Services

Very Processional work Thank you

Not good. Quoted £99 inc vat for a service and got a bill for 240 odd quid, when i questioned it it became apparent id been charged for 1 and a half hours labour more than the engineer had actually been here . Was then quoted almost £630 to complete the work the boiler needed, we were told we needed 3 parts, the most expensive was forty pounds and that the system needed draining, this price didht include the cost of the smart meter set up with the boiler that also needed replacing. Got a second opinion, firstly the system didnt need draining and we didnt need all the parts NJE said we needed, we were also given a price for the new smart set up and all in the price came in less than half the price NJE quoted for only two thirds of the job . I worked out i was being charged around £470 for three parts a filling loop, a pressure valve and a pressure vessel , i didnt need the pressure valve and the pressure vessel could be bought for £42. In other words a CRIMINAL mark up on parts, quoting for parts you dont need and labour that isnt required. Avoid like the absolute plague

I had a new boiler and pipe work fitted last year by this company
They were very helpful and carried a very professional service and I would definitely recommend them.
10/10

Typically, Our boiler decided to stop working just before the snow arrived!! Our neighbours recommended this company, as we have only been in this house for 9 months and we didnt know anyone! We called them and despite being incredibly busy, sent an engineer the next day. Robin the engineer was extremely proficient and detected the problem straight away, told us what needed to be done and what parts would need replacing.! He returned, serviced our boiler , replaced all the worn parts and to our relief, got it working again; in fact it is now working better than ever before.No more noise, smells or extreme heat in the utility room. Robin was very courteous and arrived on time. His knowledge of our brand of boiler made us feel very confident in him and he did not disappoint!The bill has arrived we were pleasantly surprised for a change, for 2 visits, a full service , plus parts; was very reasonable!! Thank you so much! We would highly recommend this company!

Great to place to work and grew up with the place for the last 38 years

Wonderfully helpful Staff

We have had our boiler serviced and have been very impressed with the quality of the service in the past and decided to have a new boiler installed.
I was impressed with the professionalism of the engineers and also the follow up customer service. The engineers demonstrated a high level of professionalism throughout the installation process and respected my property at all times - cleaning up afterwards and testing the boiler and heating system to ensure that everything was working correctly.
I was suitably impressed with the customer service prior to and throughout the installation as I was kept informed when any changes were made and any issues were dealt with promptly and efficiently.

Fantastic job! So professional, courteous, clean and tidy!