Dunelm
Easlea Rd, Bury Saint Edmunds IP32 7BY, United Kingdom
4.2
1 reviews
8 comments
6PQR+H7 Bury Saint Edmunds, United Kingdom
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Monday: 9–20
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–19
Sunday: 10–16
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–19
Sunday: 10–16
When the customer at the till was served, he was rudely told, No they stopped serving that. He bought himself and his wife a coffee, while she was busily clearing them a table to sit at!
When we were served, there was no mention of a thank you, just what table number and a huff.
People continued to come in after us had to wait longer, while the cashier put cutlery away and chatted to other staff.
Our food finally arrived by an expressionless young woman who threw it on the table and walked off without a word.
People, were clearing their own tables using wetwipes and staff totally disinterested.
The milk was boiled unroll it burst out and overflowed the jug. I watched a coffee being made and immediately cancelled my order. I was pressured to reorder the coffee. I was told that was a cappuccino not a latte. My coffee was boiled too, badly Burt milk, no texture.
The area was dirty and all the tables had dirty plates on them.
The staff are untrained and poorly motivated. I don't blame them, they need help and training in all aspects of their roles.
So frustrated that I did not complete the purchases from the main shop and left.
What a shame