Objects of Use
6 Lincoln House, Market Street, Oxford OX1 3EQ, United Kingdom
4.5
75 reviews
8 comments
QP3V+7C Oxford, United Kingdom
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Monday: 10–17
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: 10–17
Sunday: Close
Tuesday: 10–17
Wedneasday: 10–17
Thursday: 10–17
Friday: 10–17
Saturday: 10–17
Sunday: Close
-Plenty of useful objects
-Staff didn't acknowledge customers walking in
-Pricey items but sourced well
all I can say is that as a repeat customer, being told I had never been seen in the shop seemed a bit odd to me to be honest. Well I do not plan on returning again as there are other small businesses I would rather support mainly ones that actually sell local goods, NOT imports!
However, I had a disappointing online experience: I ordered an oxhorn letter opener as a gift, which was reasonably priced, but unfortunately the item itself was not a very high quality. It felt light and plasticky, especially compared to another oxhorn letter opener I already own and oxhorn teaspoons.
The real disappointment was with the customer service. A somewhat passive aggressive lady called to tell me that I was wrong about the quality, and that it was due to it being a smaller item, even after I told her about the comparisons. She mentioned that the letter openers vary in quality though, but when I asked her to send a replacement of a higher quality, she said they were too low on stock. Her final blow was that return postage would have to be paid by me as I simply didn’t like the item and it wasn’t their fault that the quality wasn’t as advertised. I do consider quality rather than taste to be different measures, so will unfortunately have to burden the cost.
This has left a sour taste in my mouth and so I advise not using their online shop unless you are 100% sure of the item, though I still may visit in store.