Homebase - Tunbridge Wells West Station (including Bathstore)

I have been using this place for years now and every time that I have gone there the service that I have recieved has allway,s been good. The last visit I made there the particular item that I wanted was not on the shelf so I enquiered at the customer service desk and the young lady that was there was more than helpfull in checking the stock for me online and when she discovered thst not only were they out of stock of the item that I was after but also other branches were out of stock she was more than apologetic and recomended thatI order it online from them which I did as soon as I got home. The next day it arrived very pleased with the service all round.

Homebase is located in the Linden Park Road estate together with Sainsburys, Lidl and the petrol station - ample car parking space!

I find the opening times on weekdays very unfortunate as this means that for anyone working - it’s impossible to make it on a work day! Closing at 6pm is considerably early.

The range of items and outdoor area is adequate but I’ve never really seen a willingness to help from any of the personnel working on the shop floor.

Trolleys trolleys trolleys,
I live near homebase Tunbridge Wells. I've complained about the trolleys around the local area ,it's a joke ,there is around fifteen plus , when I complained the reply I got was, it's not are fault people keep taking them we will try and get them at some point.
Not good enough your store has no respect for the environment.

Only visit here to save me the hassle of the industrial estate. Uninspiring. I always check Lidl first in case they have something that will do the job.

Small shop with limited stock on display, the convenience selections of fixings etc appears overpriced.

Very helpful and had exactly what I needed for my diy projects.

Friendly staff and almost everything I need for DIY home improvement

9am really ? As a trades person I cannot believe this store doesn’t open earlier than 9am, especially when the other stores around them open earlier. They must be losing clients. Also store is confused, not enough commitment to what it wants to be. You find a poor selection of pretty much every product range. It only two stars as it’s handy being this side of town when all the better shops are the other side and quite a drive.