Cockermouth Community Hospital

A very modern community hospital combined with 2 Doctors surgeries and dispensing chemists.
Friendly staff all round. Highly recommended.

Very nice reception staff. Although unable to assist with a broken bone, they got it checked for us, and sent us off in the right direction. Thank you.

3 weeks to get an appointment! Not a 1 off, but a standard waiting time for an appointment!

This seems to be a policy decision on behalf of practice management! Healthcare in Cockermouth is seriously lacking and needs investment. Treatment is good, but why can’t people be seen so much sooner?????

Beautiful building however
My partner had a fall and saw the sign minor injuries on the big board outside.
Called in, all locked up?
Used the lift to try to find someone and ended up on idle ward.
Spoke to a nurse in isle ward asking where is the minor injury department and she was clueless
If a nurse doesn't know what chance does our NHS have?

Absolutely can't thank the girls enough on the Isel Ward for looking after my uncle the past month, when you can't visit sick relatives due to the covid it's really difficult so you rely on speaking to the staff by phone, from the first day he was first admitted they have all been amazing, i've never had to wait long to speak to a nurse, the girls were always up to speed on his progress and have positive attitudes, Karen went that extra mile for my uncle on several occasions & i can't thank her enough, she an absolute angel in my eyes, i have been able to sleep at night knowing he's in good hands. It's an amazing ward i'll never forget what they have done for my uncle, he is still there now but due to leave soon. Thank you so much you are wonderful ladies doing what you do especially in these scary times. Sarah

I have always found the community hospital caring, helpful efficient and friendly.

When calling to TRY and get a phone appointment or repeat prescription your subjected to a ridiculously long message service, then you end up in a queue. One minute your number 4 in the queue, next your number 6.
And I you are fortunate to be allowed a consultation one particular receptionist has a really bad attitude. She must have looked in the mirror, and didnt like what she saw.

Not impressed, some of the Doctors need a serious lesson in manners, it was also quite appalling to be sat in a waiting area and hear staff calling other members of staff useless! Very unprofessional sadly.