Circle Greenwich MSK Service

I had a referral from my GP for my shoulder in March and within two weeks received a letter from MSK to book an appointment. It took two weeks of calling three times daily plus two emails before I could finally get an appointment. Reason given was there were new systems installed which caused the delay.

I had my first consultation in Eltham in May and I must admit I must admit I was impressed with the environment and the clinician i saw was awesome. Had my second appointment four weeks ago and was referred for physio.

Had my physio yesterday (27/08/19) and saw Jade who was exceptionally good. The receptionist at the centre Grabadoc was very very helpful. Keep up the good work guys.

From the first referral from my GP, it has been amazing. I received a phone call within days and then an appointment was given to me. The treatment I have received was excellent. Everyone from the receptionists up, were extremely pleasant and helpful. They put themselves out to make sure I felt comfortable and valued. Thank you NHS!

It was worth the wait for an appointment. Everyone from reception to podiatrist were helpful and friendly. The podiatrist was very thorough and I didn't feel rushed. He explained everything to me and showed what was going on in the scan. Altogether a refreshingly pleasant experience

I waited 1 year for my appointment, I was then told I would get appointments in the post for bloods and x rays to be done, that was 5wks ago and I still have not received the appointments, this is beyond a joke

The worst service on the planet! They messed up my treatment and now I am so depressed. Use this service at your own risk.
Update: After more than 2 months of waiting for my follow up physio following cortisol, MSK have now referred me to QE Hospital without any explanation despite knowing my mental and physical health challenges. Diabolical service.

I am very happy with the telephone Physio team that I was referred to by my GP for back pain. The clinical advise and practical help was really helpful and this included relaxation techniques and practical advice.The whole experience was excellent.Thank you to all of the team who have help me understand how to move forward.
Clare Hardee

I've spent the past week trying to arrange an appointment by phone after a GP referral. I work from home so it should be pretty easy right? WRONG. No one has answered my calls or responded to my messages. Upon looking at the reviews it seems that this is on brand for Greenwich MSK.

I've been referred to the MSK twice. I find them extremely incompetent. They don't process referrals until you chase them, trying to call their booking line is near impossible - they request you leave a message but don't call back. Their so called 'specials' who conducted my assessment said she doesn't have enough experience to comment on my medical condition. NHS money not spend well. Wouldn't recommend if you are considering them for a private appointment based on my NHS referral experience.