Clayton Hotel Cardiff

Staff were very helpful and welcomed us upon arrival checked us in and we were made to feel very welcome.

Hotel itself is perfectly situated for Cardiff centre and the train station, we had a great room with everything we wanted. quiet nights sleep. Breakfast was perfect with everything you could want in the morning. hotel was spotless. would definitely visit again. in fact I'm returning at the end of the month.

Stayed here as part of a large work event to which the staff at the hotel accommodated very well.

Rooms are nice, not cramped, and have the necessary amenities. Breakfast in the morning was lovely too!

Only downside, is that most room doors seem to slam rather than soft close which, if you're a light sleeper like myself, can occasionally wake you.

No doubt I'll be back on a personal adventure as the hotel is well located

Have stayed numerous times always good had breakfasts evening meals lovely...went for afternoon tea there last week really nice but we could have done with more sandwiches and savories than all the cakes just a personal choice !! May be an idea to ask the guests what they'd prefer on booking or when they arrive as I would definitely come again if this was an option....prosecco with strawberry and blackcurrant liquor was lovely 😍

We had lunch at Viva Brazil before the Wales v Australia rugby match. Obviously town was very busy but we were seated promptly on arrival and the waitress explained how it all works. You choose whatever you want from the hot and cold buffet, order drinks then the various barbecued meats are brought to the table one at a time and you can have as little or as much as you want. Every meat was perfectly cooked and absolutely delicious. Both my sons and I were very impressed with the quality and the service. I would thoroughly recommend this restaurant and will definitely be returning.

Not a 4-star Hotel! Look elsewhere for a better room. We were expecting so much more since it was booked by our travel agent but she hadn't been here in awhile. I would not even book our dogs to stay here. First we did not have the room that was booked for us and the rude person at check in tried to justify a lie for it. Then we get up to a room filled with stained sheets. Stains on the wall that I will pretend I'm not sure what they were. Dirt and finger nails in the carpet. Food crumbs still in the corner chair. Dust so thick in the corners that the the 90's red and brown carpet was white around them. Paint on the curtains from what looked like a quick cleanup paint job for some other reason. The Bathroom had large chunks of tile missing. So in large we demanded a refund and thankfully the Hilton Cardiff had an opening and I must say is about 150 times better. Recently redone and room layouts that actually make sense. So in Short I already emailed our agent about the experience and unless you like to over pay for a motel 6 thats trying to be passed off as a Marriott I would highly recommend looking for other places in Cardiff

We were transferred into this hotel as the hotel we were booked into had no hot water. The staff at the Clayton were lovely and welcoming, they upgraded our room for no extra costs. Room was lovely great view, coffee machine, large bath and sky on the TV and nice hot shower. 100% recommend.

Have stayed numerous times always good had breakfasts evening meals lovely...went for afternoon tea there last week really nice but we could have done with more sandwiches and savories than all the cakes just a personal choice !! May be an idea to ask the guests what they'd prefer on booking or when they arrive as I would definitely come again if this was an option....prosecco with strawberry and blackcurrant liquor was lovely 😍👍😉❤️🥰🥰🥰🥰🥰

The rooms had quite clearly not been cleaned properly for a while, there was dust everywhere. The towels are poor quality (bits falling off upon use) and apparently staff think it’s ok to barge in without knocking.
When making comments upon checking out I was asked if I’d like someone to call me later to discuss my experience - I just told you my experience! (And no one followed up). Definitely not worth it for the price charged and disappointed that they don’t seem to care.