Glen Usk Hotel

Just spent a fabulous long weekend at the Glen Usk Hotel.
They could not make you feel more welcome.
The staff were lovely,polite and very helpful and friendly.
I thought the rooms were clean ,comfortable,warm and nicely decorated.
I enjoyed the choice of food,especially the scrambled egg which was the best i have tasted.
I would definitely stay there again.

On arrival, it was to be greeted with a profusion of beautiful flowers on the outside balcony. Quick check in and then of in a good lift to the 3rd floor. Although a double room was not very large and only had 3 drawers to put clothes in. My bathroom was down 4 stairs! No comfy chair either. My friends rooms where much larger and had 2 comfy chairs, so 1 joined me. Lovely staff. Food was OK but seemed to vary depending on the chef cooking. Good breakfast and very speedy service at all times. All downstairs rooms where comfortable with a good bar.Would I go back, yes, but would request a room with a shower only.

Stayed here on a National Holidays overnight break and we were 'snowed in' after a very heavy snowfall which made it impossible and unsafe for the coach to drive back through the hills.
There were 48 of us and it was Sunday. The staff coped amazingly well with the situation. They phoned the off duty staff and they all came in and rallied round including the poor chef who had to send out for extra food and cook another 48 evening meals and 48 breakfasts.
All the staff remained friendly and efficient throughout.
The hotel was warm and clean with lovely white sheets and towels and plenty of hot water.
The food was excellent and hot. We had a lovely Christmas meal with crackers and all the festive trimmings, and everyone got a little gift with their Christmas meal (a diary). Plenty of tea and coffee and there was evening entertainment and a bar.
Well done and thankyou so much to the staff for all your hard work.
We had a great time.

Lovely hotel, greeting upon arrival with a friendly face. Staff more then happy to accommodate, the older lady behind reception even carried our bags up three flights of stairs. Clean and well furnished room, luxury carpet fitted and ensuite bath/shower. Evening entertainment was great for the whole family. This year was the 13th year in a row we’ve been here, I’ve stayed all over the world, places like Dubai and Monaco, but they are not a scratch on Llandrindod Wells and the Glen Usk Hotel.

Don't Go.... Wallpaper peeling in our bedroom, window frames were black, paintwork scuffed and a 3 inch gap under our door onto the landing where you could see the landing carpet. The carpet in all the hotel looked as it hadn't been hoovered for weeks. The whole hotel needs a complete revamp. We were only there a night, on a coach trip, if we'd have been there longer we'd have booked into another hotel. On a positive note the food was lovely.

Stayed on a four day break 1st until 5th October with five friends , the meals were lovely especially the breakfast the staff were friendly and helpful ,one evening when the car broke down I spoke to Helen the manager about being late for the evening meal she requested the waiters to stay late to accommodate us .
Overall a very pleasant stay could recommend this hotel.

Not a bad place to stay although needs modernising a lot. The bedroom was clean but there weren't many electric sockets in the room and the television was very small; about the size of a monitor screen. The toilet was next to a window which only had a blind and the mattress on the double bed had the springs loose in it. The food was good but the dining room felt a bit cramped ; too many people in a small space. I don't know if I would want to spend too many nights in the bed but I suppose it would be ok if you were on a touring holiday.

It's a bit dated but at 20 quid for a single room and a fiver for breakfast it's good value and bang in the heart of the town. The showers worked very well and were clean. All good for a 2 star hotel