Natural History Museum Ice Rink

Very nice and iconic ice rink however it leaves something to be desired.

The ice was far from good with big chunks all over which is a severe safety issue. There is also no staff monitoring skaters and that leaves many impeding other's safety.

The photo booth and photographer is very good tho. Recommend coming 30 mins early minimum in order to not be rushed.

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Didn't take long to get in, especially when you pre book. Plenty to see for the kids. The dinosaur exhibit was certainly the highlight of the day, especially with the T-Rex and his Xmas day jumper. We'll sign posted. Only gave 4 stars as I thought there would of been more interaction between the kids and parts of the exhibition. We managed to see majority of what we wanted within the time frame given. 😀

When you think Christmas you think snow and ice and you will think of ice skating.

Definitely for those who can and can't ice skate, go to have fun and you will

You can only get in through booking online and I would recommend you go during a week day and during the day as it's great for photos and also a bit quieter.

There is lots of staff around and they will help when ther want.

All the skates are disinfected before you get them. I would recommend you wear thick socks and maybe anything with a little ankle support will be helpful.

There is a bar above where you can get a bite and even some mulled wine.

Definitely will go next year if it's there and thoroughly recommend.

Just wrap up warm and get stuck in

Couldn’t even use the ice rink as it was totally water logged, loads of people complaining and no one to receive complaints at all on site. All of my children was dressed up as we annually go to use the rink as a family tradition for Christmas but when we arrived in good order we saw the rink as it was in a terrible condition could not be enjoyable for us as a family. Nobody wanted to take responsibility nor talk about any problems of the rink, although everyone agreed it was terrible to say the least, and when I asked about refunds to the staff everyone just pointed to everyone else until I eventually got an email address after complaining for about an hour. Very very sad to not be able to use as has been tradition for years with my family, and I can’t recommend it as it stands at the moment. In reality nobody wants to help when your there as there was no customer service at all… All the kids were left disappointed, family day ruined and no help from skating managers on site at all as we had to leave with no kore then a email info address and talk of a no refund. See pictures. I have written to the IMG as well for the sake of trying. Let’s see….

Went to a 9pm slot and it was very busy. There was not much space to skate comfortably unfortunately and also the ice was very wet. However it was very pretty in the dark with the christmas tree in the middle and the lights on the tree branches. You can also have professional photos taken.

Ice rink is finally up and running again this year.

The place is the most beautiful in London in a great location no doubt about it.

Rink is on a medium size but good for casual skate or a fun activity.

Rental Skates themselves are very painful, equivalent to a vice on your feet due to zero padding inside the plastic shells. These might be older than the kids skating on the ice rink and one of the biggest problems here in London.

Blades are not very sharp but they do their job just fine. I had no issues.

Price is steep but very common for London.

I enjoyed skating here despite the downsides, one visit is all you need, wouldn’t recommend making this a regular skating spot.
Best time to go is in the first couple of sessions as there wont be as many people. During my skate I had around 30 people on ice which allowed me to have some fun and not worry about bumping into other people. Plenty of space for falling kids as well.

Very beautiful experience to do around Christmas time, good sized ice Rink - I'd recommend booking online as tickets are slightly cheaper plus you skip the hassle of having to worry about it on the day. You get 50 minutes on the ice and it's the last year they will be doing it - doing it after sunset with all the lights on will have you feeling really Christmasy

Overpriced like everything in London and extremely wet… and full of people that can’t skate. But apart from that it was ok, we love skating so enjoyed it and the beautiful setting outside the museum. Lovely tree (sponsored by Sky TV 🙄) and efficient skate hire.