Zahid Indian Cuisine (LimeTree North Limited)

went for father's day with my son place very clean friendly staff enjoyed a chicken tikka dopiaza rice and naan bread

Owner VERY rude! Other staff members great but when we end up speaking to the owner on the phone he’s very abrupt. customer service used to be great but has definitely gone down hill. We order all the time to a new build estate and normally not an issue delivering from you guys but the two times the owner has answered the phone he refuses our order because our postcode doesn’t yet show up on google maps (but the house number and street name does) We are only up the road in Walton. Clearly our money is not needed and they must be doing very well to turn down a big order for the sake of talking our full address. Said I would not order from here again the first time they did this but gave them benefit of the doubt with it really being a new street but we’ve been here over a year now and had many delivery’s from them so will not be returning.

I have been using Zahid’s for nearly 20 years and never had anything that wasn’t exceptional in all that time, that’s why it was our go to Indian. It’s probably nearly a year since our last visit, but I have to say that this will probably be our last time.
I think it must have new owners as I didn’t recognise anyone in the place. The staff who used to run it were great, especially Shipon who worked the bar and reception area downstairs. He was one of the nicest people you could ever meet and always made you feel welcome.
I originally booked for 6:15 for a party of 7 people, but received a phone call a few days before asking if could move our booking to 6pm as they had a large party in at 8pm and needed the table back. No problem I thought, 2 hours is more than enough time. As soon as we arrived we were immediately shepherded upstairs, no time for a drink while looking at the menu like the old days. They had only set the table for 6 people and when we queried it, it genuinely seemed like an inconvenience for them to move a table and make it a 7, despite us being the only people in the whole upstairs section. We ordered and the food came out quickly. The popadoms were disappointing, they tasted like they had been sat for a long time and were slightly soft. They also had a taste like the oil they were fried in was a bit old. I honestly couldn’t fault the rest of the food we ordered as the mains, it was fairly good, just not as good as it was previously. It certainly wouldn’t make me travel 5 miles to go here like I did before.
The worst thing of all though was how rushed everything was, it was certainly not a relaxing experience. From arriving to leaving we were 50 minutes in total. The icing on the cake was when the waiter came to us at the end and apologised for the rush as they had another party coming in. We were the only people in the upstairs section! On the phone I was told we had 2 hours and were rushed out in less than an hour, so I assume they had squeezed another booking in at 7pm as well.
It feels wrong criticising a restaurant with current climate being as it is, but this was a very poor experience overall, made worse by knowing how this place used to be. Really, really disappointing.

Quite large group of us went their for a meal. The food we ordered was OK, but they gave one of us in our group something that they didn't order.

When my friend said that he'd been given the wrong meal they just ignored him, and didn't try to rectify their mistake.

When it came to paying the bill we were all very polite but said we'd pay for everything except the meal they'd given my friend as he didn't order it.

The owner was really rude and made no attempt to apologise or rectify the problem. He then told us we weren't welcome there anymore (because they made a mistake and were rude to us?!)

After looking at other reviews I've seen other people complain about the owner there. Avoid this place like the plague.

Went for a meal on Saturday was very good so ordered a takeaway online reg because first time everything went through 35 pound dates phone number everything I rang 1hour later said they had no address and phone number but it was on there website when it came 1hour 30 mins later cold as part of order missing rang and asked for manager he answered I said you website not working right he said it was he was not helpful at all said they they had no address I've print it of to take in very very disappointed as the food is good but staff or one of them is not

Never dined in.
Food is great, always hot, with plenty of meat in the curry.
Delivery usually fast
Don't use any other takeaway for curry.

Had a takeaway last night and it was spot on. All the dishes were lovely and we'll definitely use this Indian restaurant from now on

What a shame it was last night going here
This was our ‘go to’ Indian on a New Year’s Eve also throughout the year
Last night (New Years Eve 2022) was a disaster

Arrived at 7:30 finally got the main meal around 9pm
They were not that busy with everyone complaining about the wait for food
It seemed delivery’s were more important
The one redeeming factor was a waiter who did complain that food was not being brought out
Tried to complain to the manager who wasn’t really interested and offered a £10 discount
The food seems to have gone down hill

Sorry to say but last night is the last time we go there
The one star is for the waiter who was really good