Spice Lounge

I have been in UK for about three years now and I have been having desi (Indian/Pakistani) food from outside ever since. I can say with no hesitation that this place serves the worst Indian/Pakistani food I ever had and to top it of, their servers were rude and lacked basic manners.

I visited this place considering the food I had in their Manchester branch, but sadly they were not even 1% as good as that branch.

Would have been better if I had some snack from tesco instead.

HIGHLY NOT RECOMMANDED!

Disappointing. Table for 2 not big enough if you have a side/bread with your curry. Food was OK nothing more, small portions, looks better then it tastes. All very mild, poor spicing. Service is good, polite, attentive.

I order from here often and im sure they dont use the same chicken any more... Looks different and tastes different... Looks like that tofu but marinaded in their sauce!!!

Five of us went and all had a delicious meal, curry’s hot and flavoursome, the tandoori mixed grill succulent, not all dried up like some I’ve had elsewhere. The waiters are so friendly, helpful and attentive. It is now my favourite Indian in Norwich.

Just had a wonderful family meal here. The staff were so attentive and the food was amazing. Highly recommend this restaurant

food arrived 50 minutes late, freezing cold. Upon ringing the restaurant I was informed it was my fault, because I had not input the address correctly. (False) I can only suggest this may have been an UberEats fault, as our home is a new build so may not have populated. However regardless, we have ordered several times from this restaurant on the same account to the same address before.
Upon calling the store, I was absolutely horrified by the attitude of the staff member who refused to give me his name and hung up my call. He stated he attempted to ring three times (however no missed calls on either of the devices with numbers listed) he stated he was ‘too busy to deal with it tonight’ and after meeting him with the tone he spoke to me, the staff member simply cleared the line. As a family we have been coming to the spice lounge for the 18 years we have been living in Norwich, it’s clear to see that standards and customer service have slipped since the ownership has changed hands. Such a shame. Foul staff, freezing food.

Low-quality restaurant, they didn't ask about allergies. They didn't serve real Indiana food it's not delicious at all.

Lovely flavour, nicely spiced curry