/Wales/Indian restaurant

Masala Bag

145 Crwys Rd, Cardiff CF24 4NH, United Kingdom

Masala Bag
Indian restaurant
4.3
134 reviews
8 comments
Orientation directions
FRW9+HH Cardiff, United Kingdom
+44 29 2030 0649
masalabag.co.uk
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Monday: Close
Tuesday: 16–23
Wedneasday: 16–23
Thursday: 16–23
Friday: 16–23
Saturday: 16–23
Sunday: 16–23
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Sariya
Sariya313 days ago
salt. so much salt. 2 stars is generous for this restaurant. i went here on wednesday night with my family as we had heard good things about this place, unfortunately they were wrong. our drinks took 15 minutes to come out when we had all ordered diet cokes and the professionalism of the waiters were terrible.

we ordered our food, i got a masala dosa and requested for medium spice and my family got the chicken tikka masala, aloo bhindi and a prawn dish i can’t quite remember, alongside of course naan and rice. the daal(?) that came with the dosa was so salty i could barely eat it, to make matters
worse i found a HAIR in my food. we complained to the waiter and he didn’t seem to care, giving me a new pot of dip.

the chicken tikka was marinated in some
salty rub to the point it was like eating spoonfuls of salt and it was spicy when it wasn’t meant to be? the only good thing was the naan as it was soft and fluffy.

we shared out disappointment with the waiter but yet again, he didn’t seem to care.

will not be returning.
Amit Ladhani
Amit Ladhani313 days ago
Interesting experience. Took a while to get service and they wasn't even busy.
One of the waiters was new so understandable he would get things wrong. But he came back multiple times to double check what we ordered in fairness.
We asked for poppadom basket first which came out with the starters. The waiter didn't know which dish was what when he brought them out. And even though we asked for a gap between starters and mains, they came out straight after each other.
Food wise, nothing really stood out for our group or made us think we'd order it again.
Average curry house, could do with better levels of service, table menus and drinks menus are in need of a proper wipe down and every dish was spicy! Even dishes that are usually not were very spicy. Wasn't asked if we wanted it all spicy or not.
Personally won't be going back but wouldn't discourage trying it out.
Arrundeep Singh
Arrundeep Singh344 days ago
Very nice and fresh food, Punjabi style !
Lawrence Ponsford
Lawrence Ponsford1 year ago
9/10 Overall
Great food, friendly service, good value.

Our waiter was great for making recommendations and was super friendly and helpful.

I was pleasantly surprised by the taste and quality of the food.

Mango lassi 👌🏻
Garlic Naan👌🏻
Daal makhani👌🏻
Keema matter 👌🏻

Improvements:
- interior could do with a redesign to look a bit more modern and clean
- dishes were slow to arrive, but I’m not sure if this was because it was all made fresh
Mr P
Mr P1 year ago
Worst experience of my life... called to book a table, asked if they do high chairs and he said what's that, that should have set the alarm bells ringing..... when we got there, the guy hardly spoke a word of English... ordered a thali.. he didn't understand what dishes I could combine, had to spell it out for him.... then after 5 mins.. he came back and said the thali doesn't include a butter chicken... then we made adjustments to our order...then he brought out poppadoms with no dips... I said where are the dips and I'm still waiting for the drinks.. he said "huh".. we honestly had enough at that stage and walked out... employ people that speak english for heavens sake.... BTW I'm Asian myself before you accuse me of being racist.
Saqib Ali
Saqib Ali1 year ago
Terrible service. They dont value their customers at all. Picking and choosing what items are on the menu based on how the feel towards the customer. This is unacceptable and i really hope they sort out their ordering system.
David St
David St1 year ago
Me and my friend’s been to the restaurant last week. Their food was very delicious and as well as the way of welcoming by the staff was impeccable. Their staffs are so cool and very friendly. When comes to the environment was so good and once again should have to visit. It was really nice experience.
S K
S K1 year ago
The flavour smacks you in the face and goes down well with their impressive selection of non-alcoholic drinks. 10/10 would recommend to anybody.
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