Tamarind Pontypool

Absolutely ridiculous! Ordered from here before and they've been great. Will not be ordering again after tonight. Ordered at 8pm, told it would be delivered at 10pm latest. 10:15pm came by and no food so decided to call to be told it was on its way. 11pm came by and no food, called again to ask for a refund and was refused one, so said we'll just have the food then. The food never came and I never got a refund.

Always loved tamarind until tonight. Ordered over two hours ago and when finally got through on phone was told I have a discount next time. Sorry I know my rights there won't be a next time . Really bloody disappointed

One of the best places iv eaten from..and we are from West Mids
The special is excellent value..delicious and huge portions..
I dream about this place

Worst Indian I’ve ever had! Cold, sweaty chips. Moist stale pompadom. Chewy and flubbery chicken that went in the bin! Absolutely vile and I couldn’t believe how expensive it was for utter trash. Really gone downhill here.

placed an order last night purely because they were accommodating a vegan friendly order. We rang them and they said they could make any dish vegan friendly (by omitting ingredients etc) I had my first vegan Indian takeaway in 4 years, the korma was lovely. Many thanks :)

Ordered from here a few times, the last time they were 2 hours late and sent the wrong food. Now this time they are an hour and a half late so far and when I rang them to find out where the food is they lied to me about what time I ordered it for. They know what time I ordered it for as they changed it to later and later time slots on Uber eats. The food is good the service is terrible.

Ordered with the restaurant at 5.30pm and never arrived until 7.50 appalling when ring restaurant for update and get lied to regarding new delivery time. Very poor

Avoid this Place. Ordered online and waited an hour. Rang and was told the driver had just left which is a 5 minute journey. Waited another half an hour and rang again. This time the driver was lost but wouldn't be long. Waited half an hour and rang again and was told he was in our street. Strange as he never turned up. Rang again and was told wouldn't be long but I asked for a refund as our food had now allegedly been with the driver for over two hours. I was told PayPal would reimburse me. NO they wont. I have contacted again for a refund and now no reply. Poor service and dishonest. Reading the reviews I'm not the first to be ripped off