Chapati Junxion
5a Pegler Way, Crawley RH11 7AE, United Kingdom
3.1
66 reviews
8 comments
4R85+FG Crawley, United Kingdom
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Monday: 5–23
Tuesday: 17–23
Wedneasday: 17–23
Thursday: 17–23
Sunday: 17–23
Tuesday: 17–23
Wedneasday: 17–23
Thursday: 17–23
Sunday: 17–23
After phoning and complaining we were assured the rice would be sent out immediately. Half an hour later and nothing. Another phone call and we ate told that it will be sent out immediately again and they had no record of the last complaint but assured us that it would be sent out immediately. Half hour later again and still no rice. Yet another call this time asking for a refund as the kebabs have now been eaten cold.
We were told that they could not make a refund and had no comprehension that items of the same order arriving over an hour apart was not acceptable. The rice arrived as we were on the phone making the complaint.
No refund, no apology, nothing.
Don't bother with this place you are wasting your time and money.
A bad day made worse by uncaring, incompetent cowboys.
The only good thing about this place was the polite drivers who obviously take a lot of abuse from this place's many unsatisfied customers.
The food from the first delivery, a Mixed Grill, was absolutely stone cold and "sweaty". The bhaji had more or less become a cold grease sponge. So with all of the extreme disappointment returned to the bags for an expected refund. Wayyyy below par even given it was New Years Eve.
Waste of my money the food is 0 not nice at all I ordered one lamb biryani one donner kebab on naan and lamb tikka omg I wish I could get my money back. Will not never order again 😫 my son was very hungry he goes this donner isn't worth £1 😒
They did gift me a can of coke - So selling a can of coke for a fiver is genius I guess... Food was good to be fair, but this is a disgrace. And the experience has left a bad taste...
Had no interaction with staff but I have no hesitation ordering here again.