The Masala Boyz Indian Takeaway

Never eaten from here before, but I think I’ve got a new favourite! The Masala Boyz has Amazing quality food. Not greasy or packed out with veg to make it look full. All freshly cooked and really generous portions of meat. Came on time, really quickly. Would 100% recommend

“A warm and friendly welcome with fantastic customer service. Always great, tasty food delivered piping hot- just the way we like it. Would definitely recommend. We have been many times and it has consistently exceeded our expectations. Thank you Masala Boyz“

This is the second time I have ordered from Masala Boyz. First time they were about 30 minutes late with the food warm at the most. This time over an hour late. We had to ring them twice and both times they told us they were on their way and no show for 35minutes, when we live 10 minutes away. Safe to say will not use them again due to poor service and not very warm food on arrival. The man on the phone just laughed at the fact the food was late. Not impressed at all!

This used to be our favourite take away and fully understood why they received the award they did. However we ordered tonight and the food took over 2 hours to come. The food is completely different to the many times we’ve ordered before and things were missing from the order. We will not be ordering from here again

So first thing is 1 negative, we did wait a long time past our eta time, I called and was told not long then again and told a few minutes. Maybe pause online orders while its so busy........ HOWEVER when our food arrived if was hot, huge portions, tasty and cooked to perfection! The delivery driver was very nice and apologised for the delay. We are human and understand its Christmas and its good you are very busy. It was well worth the wait though ✋ 😊 xxxx

Used to be our favourite takeaway but recently weve waited longer and longer for our deliveries. Ordered at 9pm tonight and waited until 10:30pm before calling the restaurant. No one answered the phone after multiple times. Went round to the place and they had closed early without delivering our food. I would like a refund please :(

This is the worst takeaway in Tamworth. I read that they had received an award so tried to order 2 weeks ago through justeat...after waiting an hour the restaurant cancelled my order. I gave them a second chance tonight and downloaded there app. I ordered at 5.11 to be delivered at 6.05, its now 8.00 and I still haven't received the order. I have called the restaurant 3 times and every time they have said its on the way...be there soon. They have totally ruined my night. I advise you don't use this takeaway as they are totally unreliable. Now for trying to get my money back!!!

Absolutely gutted to of been completely let down tonight. I've ordered many many times from here and always had great service and outstanding food but tonight has been a massive disappointment.
I ordered direct through the website, ordered was accepted as many times before after an hour I gave them a call to be told that they had my order and it would be on its way soon.

After another 30 minutes I track the order online which stated my order had been delivered but I still not had any food. I try to call again to only get an answer machine so I leave a message. After going back on the Web site it had updated to the takeaway being closed until 5pm the next day.

I decided to drive to the shop to find it in darkness,

Payment has been taken and a claim on the web my order had been delivered.

I hope to receive a full refund.