Civil Service Insurance Society

Friends of ours phoned to arrange a holiday on a special deal. Last day to book. Phoned CSIS to arrange travel Insurance, as we had done many times before. Got the basic quote but needed medical screening because my wife had an accident earlier this year. Between 9.30 and 3.30 despite many calls to CSIS who tried hard to express the urgent need to call me to the medical assessment team of the insurance company ,they failed to call. Even though they will just take money from you as an added risk, they can't be bothered to call to do the assessments. We had to wait by the phone all day and sadly, missed the deal and so the holiday. Even an e mail of complaint has not been replied to. I would recommend you get other quotes before using these. The brokers they use seem not to give a dam.

Great value and service. I can't recommend highly enough.

Very helpful even though I couldn't get a quote

Best one ever been very good to me for the many years. Thank you CSIS

Lovey helpful staff and quick quotes with details explained fully. Confirmation of policy l is sent immediately.

They advertised to beat quote but were approx.£200 pounds dearer

Very poor, couldn't give me a quote there and then due to technical issues, promised they would contact me with a quote via email and never replied.

Had to go with Confused.com in the end

Excellent value and very pleasant and straightforward to deal with