Aviva

Very nice building and staff are lovely and helpful :)

I purchased a travel policy on 18th July. After spending around 4 hours trying to cancel it I wrote to Aviva on 25th July to cancel it. It is now 5th August and there is no response. I have just spent another two hours without success.

Amazing place, great place to work....

Did not give a dam about me. Customer service appalling. Charged me a admin fee to cancell my insurance. Avoid taking out a policy with theses people. Robbers in disguise. Save your money and go elsewhere. Disgraceful.

A good insurance company.
No complaints

Poor service. Zero comms. I won't be renewing next year. 6 weeks to repair small collision damage. Small businesses should look elsewhere.
@aviva. Don't bother to respond to this. I'm not interested so don't pretend you are.

Shambles of a company litterally no way of speaking to anyone unless theyre taking youre money. Failed to collect important footage for a claim which we were innocent in, admitted liability to 3rd party over a year after the incident and a year after advising us to close our claim lying to us stating there was no 3rd party claim being made! We are now left fighting our own corner via solicitors for an accident which we did not cause simply because of their gross negligence.. avoid at all costs as they will you when you actually need the help youre paying for!!!!

Worked here briefly. Didn't like it. Lovely building.