Petwise

Spoke with Pier today, he was incredibly helpful and professional and went through everything I needed to know and sorted out a claim for me on the portal. I wasn't waiting around for an agent to become available is was pretty much instant.Will use the live chat option again in the future. Thank you Pier for your help.

Contacted Purely Pets regarding a problem trying to complete a claim. The staff member Linsey was very helpful & able to help me submit my claim

I was transferred over to Petwise when my previous insurer stopped insuring pets and ever since then the cost has been rocketing each year. The last renewal went up by over £1100. They think owners of pets with pre-existing conditions will always renew so rip them off. Well it has got to the point where pretty much anything that I would need to pay out for will be cheaper than the renewal premium.
I have been insuring 3 vehicles (not with these people) for less than the premium and with this premium I could probably insure 6 vehicles and 2 houses. Rip off merchants. AVOID at all costs.

Lynsey helped me complete my claimform over the webchat when I was having issues - fantastic support and very helpful

Used online chat to find out information about recent claim. Couldn't get all the information I wanted but was given enough of a status update to be happy with. Very pleasant to deal with

Spoke with Pier and he handled everything professionally and quickly. Really simple and easy. Thank you

I recently contacted Purely Pets live chat where Maddy was very helpful and sorted my problem quickly. Thanks Maddy!

My query was sorted out and the agent was professional and helpful, it just took a bit longer than I thought it would.