A-Plan Insurance

I had excellent service from start to finish, when making an enquiry about a new insurance policy. The process involved in responding to my enquiry was clearly explained, including how long it was likely to take before I received a response which I could then consider.

I was recommended to A-Plan having dealt with another broker for many years. Lewis Ellis handled my needs both professionally and courteously. Above all Lewis explained things in plain English, which is a revelation when dealing with an insurance professional.Polite, friendly and easy to understand I too have no hesitation in recommending his services to anybody.

A-Plan was recommended to us last year for our bike insurance. The car has just come up for renewal and was very competitive. Shelley Gillum's customer service is also second to none. Would highly recommend

I have dealt with A Plan for several years. They have always provided me with an excellent service. Lee Holmes helped me today and was able to give me a very competitive quote.

Lewis Ellis was very helpful in providing me with quotations for Home Insurance. He was knowledgeable and able to answer my detailed queries regarding the wording of the policy documents. He was patient and a pleasure to deal with. Thanks.

I’ve had breakdown cover for the last couple of years with A-Plan but today upon requesting a quote for CAR INSURANCE, Shelly Gillum at the local Northampton branch completely excelled in customer service, having such a natural manner, he not only was professional in his knowledge but he covered every aspect thoroughly and answered all my questions with ease. It was a refreshing change to be able to actual talk to someone rather than selecting questions on line and submitting answers. He was efficient and we chatted along (with humour and facts) as we went through the process. Really happy with the customer service I received today which resulted in me using A-Plan as the brokers for my car insurance renewal. Thank you Shelly for an A star ⭐️ experience at A-Plan. 😊

Renewing an Insurance policy is not the most exciting of jobs to do but when I renewed my car and house insurance with A-Plan, the service I received from Lewis Ellis was very professional, courteous but he was also very friendly. This made the whole process a lot easier and less stressful..

Just renewed my buildings & contents policy through A Plan. The quote was better than the comparable quotes I obtained and their Rep, Sophie Ticehurst, was efficient & helpful in completing the deal. Have been with A Plan for a few years now and find their service very good.