Prism Network Ltd

I have never in my life time dealt with a company who disregards their customers and treats them so poorly. I have been in talks with Prism for over 6 months and they have completed only 10% of the works and have asked me to project manager my own works. absolutely disgraceful the way they treat their customers. example I have called them over 35 times in 2 weeks and we are still where we wore 3 months back! words fail me... I can't express how upset and stressed I am, they don't take responsibility and are quick to pass you on and blame the insurance company. I wouldn't rate them any stars.

The rudest and most awful company we have ever dealt with. Completely unprofessional and just out to get one over on people. Do not go anywhere near this fraudulent company.

Difficult, awkward and slow to deal with. Penny pinching claim company - that will leave you frustrated.

Prism dealt with my insurance claim for damage caused by a burst thermostat in the bathroom. They were very thorough and were able to push through the claim fairly quickly as I had arranged contractors to come in and repair the works. The lady dealing with my claim was very reliable, proffessional and communicated well. She was also very helpful further down the line when I needed documentation to provide to the Local Council to highlight the house was uninhabitable.

Prism Network Ltd dealt with my insurance claim for storm damage to my garden wall, due to contractor issues Salihah Burgess was in constant contact with me with updates to re assure me that she was in contact with the contractors to have this resolved. This was resolved and although it took a while all has been completed. The contact from Prism and Salihah Burgess was totally professional, a few bits to clean up and Finnish !!! after contractors !! however all completed. First Class service from Prism Network Great commination. Contractor could have been a been a little more tidy when complete ( JD Pecula) however very professional with what they completed.

I am very willing to provide feedback once I have received a reply to my email to SAGIC concerning compensation for the loss of income from my solar PV system during the period when my system was out of action. I have recieved no acknowledgement of my email which was sent on 7th November 2022.

These were fine. Reviewed quote promptly and were reasonable in resolving it all. I was plesantly surprised.

Very polite and efficient. Kept me informed at every stage of the process