Romazzino
10 High St, Nantwich CW5 5AR, United Kingdom
4.6
751 reviews
8 comments
3F9G+2J Nantwich, United Kingdom
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Monday: Close
Tuesday: 12–22
Wedneasday: 12–22
Thursday: 12–22
Friday: 12–22
Saturday: 12–22
Sunday: 12–20
Tuesday: 12–22
Wedneasday: 12–22
Thursday: 12–22
Friday: 12–22
Saturday: 12–22
Sunday: 12–20
The manager with a ponytail took our order standing behind me, rather than at the end of the table where the other manager and waitress addressed the table, which was a little awkward as I had to keep turning around to place the order. He didn't write the order down on a pad and I wasn't surprised to see that the side dish we had ordered was missed off the order and consequently didn't arrive until we had finished our mains. This wasn't an isolated incident, the table behind us, served by the same manager with the ponytail, also had dishes missing from their order. I found him a little rude and arrogant with no warmth or clear intent to ensure a good experience.
The fat on my rack of lamb hadn't been rendered at all, leaving more than a centimetre of fat on both cutlets (see image). The mash was lumpy and the pasta for the truffle and porcini FLAVOURED pasta (there are no mushrooms in this dish, just a bowl of supplier bought pasta) was drastically undercooked, possibly because it had been forgotten.
The waitress approached the table to clear the starter plates and asked if we wanted anything else or to see the dessert menu, before we had received our mains.
The décor is very modern and looks great, however it is quite small and can get a bit noisy, plus parking isn't great.
The other manager, who I believe is leaving, was the saving grace of the visit and provided exceptional service throughout. He is a shining example of what hospitality is all about. Given that the restaurant will be left in the charge of the other manager with the ponytail and the poor food, we unfortunately won't be back, which is a shame as it used to be a great restaurant, if a little overpriced.
Food wise all of it I would order again, the tastes and the cooking were as always perfect. Loving the new place (I know 2018 you moved there) you've still retained the charm but eeked in that moderness perfectly. Having met my wife and had our first date with you all those years ago I'm glad to see your business is doing well (as is our marriage 😀)
We will be back!
Service was a little dull though not much enthusiasm and willing from waiting staff.
Do need to keep an eye finner things such as cookery needs to be super clean. Also, water glassware was hard plastic nice but I just don't class that with fine dinning.
Overall, lovely restaurant and will definitely visit again but with my husband.
But the food was superb, especially the desserts. It was a company dinner and we spent a lot of time chatting with each other. A great place for night outs like this.