Bella Italia - Leicester Meridian

Visited on a quiet Tuesday evening and unfortunately the service was slow. I had to go up to the bar to order drinks and then we waited a very long time for the bill. I wouldn’t like to have visited whilst any busier.

My girlfriend tried to order a drink and they had ran out so had to go for an alternative. When she went to order her main they had also ran out of carbonara, as well as a couple of other items. The pizza that she ended up ordering wasn’t great.

One positive was that the staff who served us were very nice. Everything else has put me off visiting again though.

Mediocre food, slow service, argumentative staff.

Disappointing that we visited Bella Italia on a pretty quiet day and sat around waiting long periods of time with no service. We decided to go as they have a big board up outside saying 25% off when you have cinema tickets. As we got seated we made the staff aware that we have cinema tickets.

The main I originally wanted to order was not available so I got a different main, which was mediocre at best.

My kids ordered the gelato dessert, which was served in a bowl. When asked if it doesn't come on a cone like the menu says, we were told in a dull, mundane tone that 'no, just a bowl, we're out of cones'. When we eventually received the bill, after asking 3 different staff members, the 25% didn't make sense to us. Turns out that it didn't apply to what we had ordered. Even though the board has nothing warning about Ts&Cs or even at the very least an asterisk to make people aware.

Won't be visiting again

Excellent Italian Dine in on a rainy Saturday. Food was good as well the service.

We have waited over on hour after ordering food and our side came about 15 mins after getting the mains. We came a couple of months ago and the same thing happened. We put it down to a one off, so very disappointed it has happened again. We used to love it here as well.

The service here wasn't great at all. Our table didn't have cutlery so the waitress grabbed some off of another table. My friend still didn't have a napkin, so again, she grabbed one off another table. The meatballs were cold and they did take them back and mae me new ones. The food was nice but you could make it at home for the price and save money. I wouldn't go back.

We were a table of 12 for a 21st birthday celebration. It took a while to order drinks, then they missed a starter off, they did give us free dough balls however was sat there while everyone else ate their starters. Had to chase for drinks. Then when asked for the bill noticed there was a service charge added of over £30.... it does say optional but if you didn't notice it you would pay that extra without possibly knowing.
Overall it was OK 👍

Normally I don’t visit these places but I’ve been going weekly since I got the tastecard
2-4-1

3 month free trial with tastecard and then £42 a year I pay.

Well worth it and always top quality

Tried the burger with extra patty. Smashed it! But couldn’t do that everyday
( actually I probably could but I won’t )

Nice to go out to eat again. As always a nice atmosphere at Bella Italia. Food was spot on and tasted great. Service a bit slow and chairs stained, but otherwise enjoyed the experience.