/Wales/Italian restaurant

Frankie & Benny's

Broughton shopping park, 21, Chester Rd, Chester CH4 0DP, United Kingdom

Frankie & Benny's
Italian restaurant
3.8
793 reviews
8 comments
Orientation directions
528G+X2 Chester, United Kingdom
+44 1244 539604
frankieandbennys.com
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Monday: 12–21
Tuesday: 12–21
Wedneasday: 12–21
Thursday: 12–21
Friday: 10–22
Saturday: 10–22
Sunday: 10–21
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Olivia Harvey
Olivia Harvey184 days ago
Absolutely love coming here. Very disappointed they closed both Wrexham stores.
Great range of vegan food, including warm cookie dough and chocolate fudge cake.
Always friendly staff
One of my favourite places to go
Tom Evans
Tom Evans215 days ago
The service was great. The food was average I ordered the ultimate mix grill. Steak was bland (had no seasoning), chicken was dry and the ribs still had a membrane on the underside. I was also disappointed they had no Dr Pepper.
Kyla-May Brown
Kyla-May Brown307 days ago
Me and my partner recently came for a meal and were left more than satisfied with both our food and the service.
Our server Joe was polite, friendly, funny and couldn't do enough to accommodate us. He really made us feel welcome and left us wanting to come back again.
David Sampier
David Sampier307 days ago
We ordered the cheese pizza, burger, wings and Cajun fries. All the items were quite bland. Quality of the pizza was on par with school canteen level and burger was 6/10. However, the customer service was a 9/10.
Sadly we will not be going to particular restaurant.
Josh Finney
Josh Finney1 year ago
Had a great experience here on 25.10.

The food was good, especially the kids chicken nugget meal we ordered, normally they can be poor quality but it was nice and my kid polished it off. The classic beef burger had a bit too much mayo on it for my liking but again the taste and quality of the meat was good.

The staff were all brilliant, and friendly, in particular our waitress Meg who was polite, regularly checking if we needed anything, and also really friendly with our little boy.

Overall would recommend a visit for good value for money food, and service.
Sammi S
Sammi S1 year ago
Didn't wait too long to be seated and we were seen and told someone would be with us soon. Our food on getting it was warmish but at that point we just wanted something to eat and go, I'm not sure if they're understaffed here but it was very difficult trying to get hold of someone to ask for the bill and then again it took another 15 mins to get someone so we could pay and leave. We saw a family give up even trying to order as they'd been waiting for sometime for someone to take their order and they got up and left! I'd likely not call in again anytime soon when there's other restaurants close by.
Andrew Pearson (psycho192000)
Andrew Pearson (psycho192000)2 years ago
I had a very nice experience here with my friend. The restaurant was kept clean and orderly, the food was very nice and the staff were perfect.

We actually stayed a little bit past the closing time because we didn't know that it closed an hour earlier Monday-Thursday but our server was very polite about this and told us about what she was up to after her last day working there.

All in all, a very nice experience.
Ruth Bellamy
Ruth Bellamy2 years ago
Went for lunch. A couple of our group where not that hungry and ordered side dishes which was not a problem for the staff at all. Enjoyed the food. Staff where very friendly and helpful.
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