Tonys Kitchen Gallery
80 Whitchurch Rd, Cardiff CF14 3LX, United Kingdom
2.3
19 reviews
8 comments
GR27+67 Cardiff, United Kingdom
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Monday: 18–4
Tuesday: 18–4
Wedneasday: 18–4
Thursday: 18–4
Friday: 18–4
Saturday: 11–4
Sunday: 11–4
Tuesday: 18–4
Wedneasday: 18–4
Thursday: 18–4
Friday: 18–4
Saturday: 11–4
Sunday: 11–4
We ordered 6 pizzas, 2 of which weren't to have any cheese on. Ok, I know it's weird to have a pizza without cheese but my friend and I have an allergy. We wrote in the comments box for the order: PLEASE MAKE THE TWO MEAT FEASTS WITHOUT CHEESE DUE TO ALLERGY.
Easy to understand, right? Apparently not. Not only was the order late, but the pizzas came cheesy. The delivery man barely apologised and gave the excuse of "we had another big order at the same time." Does that really excuse not reading the request, though?
Anyway, the right pizzas finally arrived, and my friend and I didn't get to eat until 2.5 hours after the original order. It states on Tony's Italian just eat page that if the meal is more than 1 hour late a refund will be given, but that wasn't even offered. Oh, and the delivery man made a joke about my allergies.
Don't ever order from these people. I hope they go out of business.
Did originally give a 5 but tonight i ordered dor delivery at 10'30 and it arrived at 10