Warren James Jewellers - Sutton

Bought a ring for my wife £215 supposedly valued at £399.one week later it was marking a darker colour. Told by assistant that this can happen to white gold!! Got an exchange and after two months replacement is completely bent. Cheap nasty quality. Stay away.

i’ve been this shop and over purchase a ring for my wife and necklace and we even purchase our engagement ring from the go and check this guys they are awesome very friendly staff and very helpful if u don’t know the size of your ring or anything u want they well help u at every step go there and grab your engagement ring from there 🙏✌️😊

Lovely customer service by staff there. The lady helped my brother choose an engagement ring for him. Well done everyone keep up the good work

Bought a ring for my husband I went twice last week to exchanged one of the staff was not happy as I was taking a little biteTime to choosed she looked angry scary face anyway I have to choosed I cant buy a ring without choosing a good one she should understand

Closed before advertised time. No other shop was even trying to shut. Have a really disappointed fiancee. Not even apologetic. Will not be returning

After terrible customer service in Croydon decided to go to the Sutton store
Polar opposite experience staff really polite and helpful. Couldn’t be better obviously the staff in this branch have been trained properly unlike the clowns in Croydon
Sutton worthy of the 5 star rating I am giving
Thanks guys!

Went in there to buy a necklace and the women who helped me was very nice and provided great advice and great customer service

Very friendly and helpful staff. Can't remember her name but she's nice.