De Pala Jewellers London Ltd

1 star is too generous

Someone should get this place shut down.

I came in here to buy a gold nose ring which cost me £40. I asked the women if they did ring resizing for me engagement ring because it’s slightly big for me. She then gave me the dirtiest look and started insulting me and telling me my ring was not a real diamond! I was completely shocked that someone in this industry would be so awful and offensive!
The fact she was telling me my ring wasn’t real and when I asked her why she thinks that she said that she ‘can just tell’. She then compared my ring to costume jewellery, I have no words.

Absolutely appalled by the level of service in this place, disgusting experience from a very jealous women! Beware if you have a ring over 1 carat it’s authenticity will be questioned because you didn’t buy it from them!!

Judging by the previous reviews, I’m worried if the nose ring I bout is even real gold!! She couldn’t recognise a real diamond, I highly doubt she knows gold

Scammers . They sell cheap gold jewelries which break easily. They refuse to exchange or refunds. Please don’t go there or you will regret it just like I am. Their customer service is Appalling and they are just rude people in general . they need to close down. Don’t buy. let their business sink

I've been buying gold jewellery from this shop for a few months. Extremely happy with their service and I found a wide range of delicate designs that it was difficult to choose between them😂 I liked them all. Wish I could buy everything !! I highly recommend this shop for buying authentic gold jewellery.

Amazing customer service me and my family have been purchasing the most beautiful jewelleries for many years here. The customer service is absolutely amazing. And the jewelleries are so gorgeous and always find something different and elegant. Thank you for your amazing service. - From Sumaiya :)

I am happy with their customer service. Their gold jewelry is affordable and authentic. Highly recommend to visit this shop once.

Very nice jewellery.and good collection . staff also behaves like friend family.i am satisfied with the jewellery here.

I am extremely happy with their service and there is a good collection of jewellery to choose from.

I am really happy with their service.the staff is very sweet and polite.highly recommend to buy 22K gold jewellery from this shop.