Strattons Jewellers

I just had to write a review for Strattons and thank them very much for the amazing repair to my nanny’s ring. A worthless in monetary value but priceless in sentimental terms, piece of jewellery. She had terrible arthritis and her fingers had worn down the gold to a very fine band. The only thing I wanted when she passed away because it was so resemblant of her, my vivid memories of her as a child watching her open sauce bottles, fascinated even though her hands didn’t work properly. I wear it every day to keep her close to me, and after 8 years I was devastated to see that the band had finally snapped. My mum and I have used Strattons for many years (since the glades opened!), so it was the only place I wanted to take such a precious item. The lady explained there were no guarantees given how worn it was. A week later and was repaired beautifully. I honestly don’t have the words to explain how happy I am. They had to reshape it (so no more bendy gold) but I am just glad to be able to wear it again. Thank you again.

Bought Jewellery for Christmas presents and just asked on the off chance if they made bespoke jewellery, so glad they do. Ben made me a beautiful 5 stone diamond ring, he knew exactly what setting to go for to show the stones at their best.
One happy girl!!!

Thank you for repairing my ring excellent job on the finish and was done very quickly. Over the moon with the fox would highly recommend!

We cannot thank Ben enough for all his support and guidance with our wedding rings (& for helping my now-husband create my engagement ring!). We found the service to be excellent. All our rings are stunning and we continue to receive so many lovely compliments. Thank you!

I purchased a baby’s bracelet from this jewellers which needed links taken out off it to fit .( the lady in the shop measured my baby’s wrist) Took them so long to do it .”as it had been pushed aside by mistake so they said “. !! when I actually collected it … it didn’t even fit my baby !!!! Really annoyed. Poor service. Sent a email… no reply!

Gave a very kind and informative valuation of my gold jewelry and what my options in general were. They went above and beyond, other stores paled in comparison.

Friendly and good customer service. Lovely jewellery too 😊

Fantastic service. I had mistakenly ordered the wrong sized item online. Not only did I receive a phone call to confirm my order but, when I explained the problem the proprietor sent me various options that were within my budget and even offered to hand deliver the jewellery that day and alter the length of the chain free of charge at a later date if required. I was made to feel very valued as a customer . An amazing sevice. I cannot recommend Strattons jewellers highly enough. Thank you Strattons!