Moodys 1883 - Official Rolex Retailer

Amazing service from David and the team at CH Moody. I enquired about a watch back in November, knowing the current situation around supply.

I was given an honest estimate of how long I would need to wait. Several months later, David came through with my watch.

The experience was superb and I would much rather travel to a showroom like Moodys, than visit one of the big corporate shops.

Not sure I can find the appropriate words to describe how impressed I am with the level of professionalism, customer service and knowledge from Moodys, on watches and jewellery. I've dealt with and spoken to an awful lot of jewellers and watch retailers and its rare to find what Moodys have to offer. The level of experience you get with David and Carl is as rare as some of the diamonds they source. It is an absolute pleasure to deal with them on the watch side and Rolex should be proud to have them represent their brand so well. Moodys reminds me of Beyer but in the heart of Cheshire.

Absolutely delighted with my experience buying a Rolex watch here to commemorate a special event. David was honest, friendly and professional from start to finish. He was so helpful in both sourcing the watch and then talking me through it when it arrived, and patiently fitting the bracelet so it was perfect. They are the most amazing Rolex AD and their other jewellery looks to be beautiful and high quality too. I can't recommend highly enough.

We recently decided we would like to buy our daughter a Rolex watch. She is undergoing chemotherapy at the moment. We found a preowned one at a local jeweller but our experience there was very disappointing and unhelpful. We approached Carl Moody of Moodys Nantwich in relation to buying a new Rolex rather than a preowned one. Carl was honest, helpful and very empathic regarding our daughter's situation. He promised to ring in 2 days to inform us whether he was able to source the watch she wanted. True to his word he phoned to tell us David, his Senior manager has acquired the watch from Rolex and would let us know when it arrives. We collected the watch last Tuesday from David who was extremely kind and helpful. Our daughter is delighted and it has given her a much needed boost. We will continue to do business with them and would highly recommend them. They are amazing.
Thank you to all the staff at Moodys.

My wife and I recently visited your Nantwich showroom.
Our experience with Carl and the rest of the Moody's team was absolutely first class. From the moment we entered the showroom, we were made to feel extremely welcome and nothing was too much trouble. At no point did we feel hurried and it is a credit to the entire team that they genuinely took an interest in us as people as well as our immediate purchasing requirements. Customer service like this is less common than you might think.
The team was also very knowledgeable, informed and passionate about the products they were selling and of Moodys as a business, which is great and the way things should be.
Thank you again for the brilliant service.
We look forward to visiting again.

Had a Rolex watch resized today by Carl, who was forthcoming and helpful with his knowledge. Fortunately he picked up on some important details which a novice such as myself missed - I would recommend highly.

I’ve just been served by an attentive and informative lady (unlike the staff at Goldsmiths, Manchester Trafford Centre, upstairs).

The staff are friendly at this shop - plus they have a wide range of Rolex and Tudor watches.

Excellent professional & friendly as well as being extremely knowledgeable and processing first class product knowledge. The staff are always superbly presented and dressed the part. This boutique would not be out of place in London or any other major city. Carl & David are great people. Have recommended to all friends and family for Jewelery and watches.