Ernest Jones

I can highly recommend Ernest Jones - Lincoln.

Great store location, great stock levels, very nice experience!

After many visits from adjust and adding some links to my watches to purchasing watches through the store.

Ask for Charlotte & James for any purchases or recommendations.

5 Star Service!!!

What a fantastic jewellers. Came in here to choose an engagement ring with my fiancé and Jan, our sales assistant, was simply perfect. She gave us loads of advice and comparisons with other rings, and made me feel really happy about the ring I had chosen. In no way were we pressured at all, we took our time and she was with us every step of the way. She’s a real credit to the store. I’ll certainly be coming here for my wedding ring choosing. 10/10 recommend to everyone.

Excellent customer service. Friendly staff. Dan Ling was very sweet and helpful with us and we managed to purchase exactly what we were looking for. Thank you, Dan Ling!

(Only giving 4 stars because they didn't have Tag Heuer)

Note: Huge price matching discounts in-store, so don't go by the price tags on the window!

Always use Ernest Jones for jewellery and watches. Had my Armani watch fixed today in-store which was hugely appreciated.

Nothing is ever enough trouble

Just want to say a big thank you to all the staff I have dealt with at Ernest Jones, Lincoln. All of them have been very helpful and totally professional and will definitely be using again. Thank you once again

I can not begin to explain how much I recommend this Jewellers, my new husband and I have received outstanding customer service from day 1, and a well given massive thank you to the store Manager Charlotte is needed, you are an asset to the company, thank you so much!! We shall be returning until our time buying jewellery is up but will always continue recommending! Thank you.

I purchased a Hugo Boss Watch from the Lincoln shop July 2020. The watch stopped and started over a period of time. When Lockdown was lifted I had the battery checked and was informed that it was not a battery fault. I returned the Watch to Ernest Jones Lincoln and explained that it wasn't the battery. They sent it away for service/repair under the guarantee. I have been informed today that as I had had the battery checked that I had invalidated the guarantee. They have in fact informed me that I need to spend over £100 to fix it. They sold me a faulty watch in the first place. I am appalled and disgusted and will not buy any other jewellery/watches from them. I am always wary of buying from Chains and usually prefer Independent Shops. Please be careful if you are thinking of buying a watch etc from them as the after sales service is useless. I would like to give -0 star but I can't. Hugo Boss after sales service is equally as bad and I wouldn't purchase another watch from them.

Staff is interested more in PUSHING additional insurance than acualy telling you anything about the product. Overall experience is like visiting an insurance company than actual store. Staff is WAY out of the line pushing insurance ignoring everything else. Once they realise You not gonna get the insurance they loose all interest. POOR POOR service.