Gold Factory

Very trusted jewellers. I have ordered my bangles over the phone as this shop is a bit far for me. My bangles are beautifully made as same as I sent my design and proper 22ct hallmarked. Arrived on time was promised to me. The lady who was dealing with me was very polite. This is my first experience buying gold over the phone and i am very happy they kept my trust. I never thought i could actually buy gold that easily. 5+ stars.

Great service from Dippi and Naheed, helped me easily find a gold chain necklace, great new design and very pleased with price. Again many thanks Dippi for quick , professional service, definitely recommend Gold Factory.

Excellent customer service at the Gold Factory from Dippi and Naheed. Both were very polite, listened carefully to our order and took personal responsibility to get our order to us on time. Will definitely return for any future orders. Dippi and Naheed are an asset to this company.

The husband gave the wedding ring to reduce 3 weeks ago, he got it back after a week, then two rings were made of one, he gave it for repair and then he got the ring made wrong, uneven and the engraving in the middle was changed. I do not recommend this company, the service is terrible, not interested in the good of the client.

My Gold factory UK purchase made on-line was followed up with a call from their staff, Sonia. She was very helpful and attentive to my requests. Very happy with the items received, the jewelry boxes were also lovely! Will definitively purchase again from Gold Factory :-)

Thank you to Sonia for her assistance with my on-line purchase, very happy with the items received via special delivery. The jewellery came in a lovely gift box as well. Will definitely purchase again in the future!

I had the most wonderful experience at The Gold Factory. The two ladies, Dippi and Naheed were so amazing. They offered me the most professional services and really guide me with my purchase too. They went above and beyond to ensure that I was happy with my decision and purchase and offered me great value for my money too. I would definitely recommend them to anyone looking to buy, sell or trade any jewelry. They have the best rates and beautiful designs to cater to all kinds of tastes. Thank you ladies, you've got me as a customer for life. Xx

Went to get a gift for my boyfriends mum. Experienced great service, people where very friendly and was happy to show us multiple items.