Ernest Jones

The staff are so welcoming and very helpful. Found everything I wanted and some😁

Able to purchase a really lovely pendent and chain for my pwife. Have been using this company in Cheltenham and Gloucester for years, great stock, good prices and attentive staff. They will gift wrap if required.

Very helpful assistant lovely things ended up buying from another store as the item I wanted was out of stock

Love the service I recieve everytime I go. Love the quality of my ring

Sold me a broken watch, I took it in last summer for repair, they said they'd get back to me. I waited 6 months and took it back, they sent it off saying I'd be contacted within 10 days. 23 days later I get quoted £225 to fix the dam thing. Don't buy from or deal with Earnest Jones, the shop is grubby and they sell broken goods for large sums, then charge you to fix them.

Once helped this jewellers by preventing a break in. With my actions and evidence in court secured a conviction due to the offender being arrested at the scene. No offer of a reward for my actions was ever offered. This was also covered in the local Gloucester paper the "Citizen"

Very Helpful and friendly knowledgeably Staff
Gurt Lush

Slightly disappointed, hardly any yellow gold and not a lot of stock